{"id":3453737,"url":"https://alion.io/job/icon-finance-crypto-exchange-operations-manager","title":"Operations Manager","company":{"id":4477387,"name":"ICON FINANCE Crypto Exchange","domain":"icon.finance","url":"https://alion.io/company/icon-finance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CET","utc_offset_min":1,"utc_offset_max":1},"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":{"min":2500,"max":3500,"currency":"USD","period":"month","gross":false,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T10:21:02Z","employer_posted_date":null,"last_verified_at":"2026-10-28T10:21:02Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Who we are\n\nIcon Finance is an international financial service: crypto and fiat exchange, cash operations, bank transfers (SEPA/SWIFT), invoice payments, financial consulting. HQ in Warsaw, operational locations across Asia, Latin America and Europe, a global partner network.\nWe're growing faster than our operational structure can keep up: profit has doubled in recent years, with new products, legal entities and locations added. Team of 30+ people spread across different departments.\n\nWe're looking for someone who will take ownership of the company's operations and become the CEO's right hand.\nWhat you'll be doing\n\nAuditing current processes across the company and its departments\n\nDesigning, integrating and automating processes for current and new products\n\nCoordinating department work and the company's operational rhythm\n\nMonitoring department KPIs, dashboards and regular reporting to leadership\n\nManaging escalations and resolving problem situations\n\nBuilding an accounting and customer service system: SLAs, standards, quality metrics\n\nUnit economics for directions and initiatives: calculation, control, decisions on scaling or shutting down\n\nOperational support of the partner network and payment channels\n\nImplementing and developing operational systems: CRM/ERP, regulations, documentation\n\nManaging department heads: goals, execution control, involvement in hiring and evaluation\n\nCross-functional projects: launching new products, locations and legal entities\n\nCoordinating with Finance, Legal and Compliance on operational matters\nSuccess criteria\n\nFirst 3 months: onboarding, monitoring metrics, learning the product and deal economics, launching the accounting system\n\nFrom month 4: meeting task deadlines, independently closing escalations, client metrics within norms, financial results of managed directions\nRequirements\n\nExperience in operational management of high-risk financial services: exchange services, OTC, payment platforms, P2P, crypto-processing\n\nManagement experience: team of 4+, including department heads\n\nHands-on involvement in processes, not just oversight via reports\n\nUnderstanding of deal economics: margin, costs, cash flow\n\nAbility to push unpopular decisions through with argumentation\n\nFluent Russian\n\nEnglish B2+\n\nDaily use of AI tools\n\nTime zone CET±3\nNice to have\n\nExperience building accounting or customer service systems from scratch\n\nExperience managing a remote team across different time zones\n\nExperience with process automation: CRM/ERP, integrations, AI\nTerms\n\nFully remote, full-time\n\n$2,500–3,500/month USD (depending on experience), paid on the 1st–5th\n\nSalary increase after probation and upon transition to COO\n\nBonuses for results in the first 6 months\n\nAfter transitioning to COO — variable pay based on financial impact of initiatives\n\nVacation: +5 days per quarter, up to 20 days/year\n\nUnlimited sick leave\n\nTraining: 50% of course cost covered by default, up to 100% if justified; internal trainings fully covered by the company\n\nCoworking compensation up to $200 USD/month\n\nDirect access to the CEO and owner\nSelection stages\n\nCall with HR (30–40 minutes)\n\nTest task (up to 4 hours, paid)\n\nInterview with CEO and owner\n\nOffer","description_format":"text","description_chars":3202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Cryptocurrencies","Crypto Exchanges"],"lifecycle":[{"event":"open","at":"2026-10-29T12:21:41Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.774,"p_room":0.9,"age_days":16,"expected_fill_days":28,"reasons":["seen:16","win:mid","comp:attention"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/icon-finance-crypto-exchange-operations-manager","json_url":"https://alion.io/job/icon-finance-crypto-exchange-operations-manager.json","meta":{"generated_at":"2026-11-15T02:13:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4477387},"rest":"https://alion.io/mcp/rest/get_company?id=4477387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficon-finance-crypto-exchange-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficon-finance-crypto-exchange-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficon-finance-crypto-exchange-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icon-finance-crypto-exchange-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficon-finance-crypto-exchange-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3453737}},{"tool":"search_jobs","arguments":{"company":"icon.finance","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3453737},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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