{"id":3270627,"url":"https://alion.io/job/icon-manager-site-engagement","title":"Manager Site Engagement","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":49,"ghost_share":0,"stale_share":0.98,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-29T17:35:48Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Manager, Site Engagement - Home Based - MexicoAt ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.\nAs the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.\nAs a Manager, Site Engagement Liaison at ICON, you will lead efforts to build and maintain strong relationships with clinical trial sites, ensuring effective communication and collaboration throughout the study lifecycle.\nWhat You Will Do:\nYou will oversee scientific operations workstreams, ensuring deliverables meet quality and timeline expectations.\nKey responsibilities include:\nManaging site engagement efforts to ensure strong relationships and clear communication between clinical trial sites and ICON teams.\n\nLeading and mentoring a team of site engagement professionals to support sites through the study initiation, conduct, and closeout phases.\n\nCollaborating with internal teams, including clinical operations and project management, to align site engagement strategies with overall study goals.\n\nIdentifying and addressing site concerns, providing solutions to enhance site performance and overall trial success.\n\nDriving initiatives to improve site satisfaction and retention, ensuring efficient and effective site operations.\n\nEnsuring compliance with Good Clinical Practice (GCP) and regulatory requirements, maintaining high standards in site engagement activities.\n\nYour Profile:\nYou will have solid scientific operations experience, with the ability to manage competing priorities and develop your team.\nRequired qualifications and experience:\nBachelor's degree in life sciences, business management, or a related field, with significant experience in site engagement or clinical operations.\n\nProven experience managing site relationships and engagement in a clinical trial setting, with strong knowledge of regulatory and operational requirements.\n\nStrong leadership and team management skills, with the ability to guide and develop a team of site engagement professionals.\n\nExcellent communication and problem-solving abilities, with experience in addressing site concerns and implementing solutions.\n\nStrong organizational and project management skills, with the ability to manage multiple sites and maintain clear communication.\n\nDetail-oriented and proactive, with a commitment to maintaining high standards of site satisfaction and regulatory compliance.\n\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? 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