{"id":3387191,"url":"https://alion.io/job/icon-patient-recruitment-associate-i-3","title":"Patient Recruitment Associate I","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":58,"ghost_share":0,"stale_share":0.81,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-06T05:58:05Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States","Wilmington, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":125000,"period":"year","method":"role_country_seniority_unknown","sample_n":9345},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-06T06:27:57Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Patient Recruitment Associate I - Onsite HybridICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.\nAs a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.\nWe have an incredible opportunity for a Patient Recruitment Associate (PRA) to join ICON’s Accellacare team, on a 6-month contract. The PRA is integral to support the growth and success of Accellacare as an organization. The PRA will encourage patients to participate in clinical research studies, through conducting phone screens. They will review patient’s basic medical information to determine eligibility, discuss research opportunities, maintain the patient database, and report recruitment outcomes.\nThis role is with Accellacare, part of ICON's clinical research network, where you’ll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research.\nLocation: Hybrid, Onsite 4 days per week (remote 1 day/week)\nRaleigh, NC\nWilmington, NC\nOak Lawn, IL\nContract Duration: 6 months, with eligibility to convert permanent\nHours: Full-Time, 8:00am - 5:00pm, Monday through Friday\nWhat you will be doing:\nScreen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions\nReview, enter, and edit patient information into clinical trial management software\nBook patients into site schedulers ensuring that entries are accurate and up to date\nRead and understand the purpose and inclusion/exclusion criteria for each protocol\nRespond to all leads within a 24-hour time period\nIdentify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations\nProblem solve and create contingency plans to optimize enrollment\nEffectively communicate the importance of research participation to volunteers\nProvide an exceptional patient experience by building positive rapport and consistent follow-up\nStrive to meet personal and team targets\nWork in strict confidentiality in all forms including electronically, written forms, and verbal\nRemain accountable for delivering high quality, accurate work, ensuring all administration is filed accordingly\nYour profile:\nBachelors degree in life science, healthcare, or medical field\nClinical research site experience (strongly preferred) with an interest in a career clinical research, preferably in patient recruitment\nExperience in customer service, marketing, and/or sales (preferred)\nBasic understanding of medical terminology\nExcellent communication and interpersonal skills with comfortability fielding inbound and outbound phone calls\nAbility to multitask while working under pressure and with tight deadlines\nOrganizational skills with attention to detail\nComputer skills, specifically with Microsoft Office Suite (Excel, Word, Outlook)\nAbility to work onsite 4 days per week\n#LI-Hybrid\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? 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