{"id":3259555,"url":"https://alion.io/job/icon-senior-site-specialist-2","title":"Senior Site Specialist","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":56,"ghost_share":0,"stale_share":0.839,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-05T09:21:39Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Senior Site Specialist (SSUA)- Taiwan- ICON Taipei office hybridICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.\nAs a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.\nAs a Senior Site Specialist at ICON, you will serve as a key operational point of contact for investigator sites, supporting site start-up, maintenance, and close-out activities. You will take ownership of complex site tasks and help drive a positive, efficient site experience.\nWhat You Will Do:\nYour experience in site management and operations will be key in delivering high-quality outcomes and mentoring colleagues.\nKey responsibilities include:\nManaging advanced site-level activities, including essential document collection, review, and maintenance for assigned sites or studies.\nActing as a primary liaison for site staff on operational questions, documentation requirements, and study processes.\nEnsuring accurate and timely updates of site status and information in clinical trial management systems and trackers.\nSupporting coordination of site visits, meetings, and communications in collaboration with CRAs and project teams.\nIdentifying opportunities to streamline site workflows and contributing to process improvement initiatives.\nProviding guidance and mentorship to junior site support team members on best practices and procedures.\nYour Profile:\nYou will have a strong foundation in site management and operations, with the experience to work independently and guide others.\nRequired qualifications and experience:\nBachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience in clinical research.\nStrong experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.\nGood understanding of clinical trial processes, GCP, and site documentation requirements.\nExcellent organisational skills and attention to detail, with the ability to manage multiple sites and competing priorities.\nStrong communication and interpersonal skills, with a customer-focused approach to site support.\nAbility to work independently and collaboratively, with experience supporting or mentoring junior colleagues.\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? 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