Site Specialist I

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Job Advert Posting

We are currently seeking a Site Specialist to join our diverse and dynamic team. As a Site Specialist at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.

What You Will Be Doing:

• Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
• Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
• Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
• Support both internal and external stakeholders with submission-related coordination activities.
• Identify opportunities to improve workflows and contribute to process optimization initiatives.
• Actively share insights and learnings with the broader team to encourage continuous development and alignment.

Your Profile

• Fluency in English
• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
• Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
• Good understanding of clinical trial processes, GCP, and site documentation requirements.
• Strong organizational and problem-solving skills, with the ability to manage multiple countries/sites and priorities.
• Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
• Comfort working independently while collaborating effectively with cross-functional teams.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply