{"id":3259558,"url":"https://alion.io/job/icon-sr-site-management-assoociate","title":"Sr. Site Management Assoociate","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":49,"ghost_share":0,"stale_share":0.98,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":77},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Matter","optional":false},{"name":"Veeva","optional":false}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-30T05:43:18Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Sr. Site Management Associate (French Speaking)At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.\nAs the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.\nWhat You Will Do:\nClinical Trial Execution & Site Support\nServe as the primary point of contact for site administration and logistical needs during enrollment and maintenance and Data Base Lock (DBL).\nCollaborate closely with PIs and study coordinators to troubleshoot technical and administrative activities and issues flagged directly or indirectly (e.g. through the Clinical Research Liaisons)\nEnsure timely site support and sustained engagement through consistent communication, proactive problem-solving, and appropriate follow-up.\nTrack and monitor documentation and systems information to ensure compliance and quality standards are maintained.\nSupport protocol amendment releases, mass mailings and communications and providing guidance and documentation as needed.\nAssist sites with navigation or troubleshooting of sponsor systems (e.g., IRT, EDC, eTMF, CTMS) and escalate complex issues to system Subject Matter Experts (SMEs).\nSupport dissemination of training materials related to protocol changes, systems updates, or new tools introduced during enrollment/maintenance.\nField questions and provide refresher guidance to sites on processes such as eCRF entries, IWRS use, SIP data entry.\nRegulatory & Documentation Oversight\nSupport maintenance and update of the Trial Master File (TMF) with essential enrollment and maintenance documentation to ensure inspection readiness.\nEnsure documentation of patient-related activities, deviation handling, and site correspondence aligns with GCP and internal SOPs.\nFlag inconsistencies or delays in data entry, document completion, or other quality-related indicators for follow-up.\nSupport sponsor audits and inspections by preparing and providing site interaction documentation as needed.\nOperational Efficiency & Collaboration\nCollaborate with monitors, CRLs, and cross-functional teams to identify unique and trending needs, operational risks, and site administrative feedback.\nUtilize internal tracking tools and systems to ensure real-time visibility into site status/compliance.\nProvide input into continuous improvement efforts by sharing insights and feedback from sites.\nPrioritize workload based on study milestones, enrollment timelines, and site needs.\nDesign and implement solutions to create lasting fixes through automation, process change or quality improvements.\nYour Profile:\nBachelor’s degree with at least 2 years of experience in clinical research\nKnowledge of Good Documentation Practices\nSystems experience (Veeva, TMF) highly preferred\nUnderstanding of the overall clinical development paradigm\nMust be bilingual: French/English\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? 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