{"id":3387196,"url":"https://alion.io/job/icon-vendor-start-up-manager-ecoa","title":"Vendor Start up Manager (eCOA)","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":57,"ghost_share":0,"stale_share":0.772,"repost_share":0.018,"time_to_fill_p50_days":19,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":85000,"period":"year","method":"role_seniority_country_cell","sample_n":25},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Good Clinical Practice","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-09T13:53:00Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"VSM - eCOAAt ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.\nAs the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.\nJob title - Vendor Start up Manager (eCOA) - 6 month assignment\nLocation - open to Eastern EU, Western EU, Bulgaria, Poland, Belgium, Netherlands, Italy, Spain and the UK\nFully sponsor dedicated\nWorking fully embedded within an ever growing program, the Vendor Start up Manager (eCOA) is responsible to provide technical expertise for a given category during study startup to the VPM Vendor Program Manager and indirectly to the study start-up team.\nWhat You Will Do:\nReview vendor and category-specific protocol requirements, ensuring supplier expertise is incorporated into final study specifications.\nSupport the development of Study Specification Worksheets (SSWs) to aid vendor selection and the bid process.\nPartner with Procurement and vendors to evaluate proposals and quotations, providing support during contract discussions when required.\nAssess and validate vendor budgets against final project scope and quotations.\nOrganise vendor kick-off meetings and facilitate ongoing vendor governance discussions throughout the study lifecycle.\nCoordinate the collection and submission of vendor documentation required for regulatory authority submissions across participating countries.\nLead User Acceptance Testing (UAT) activities for systems such as eCOA and IRT to ensure readiness for study implementation.\nEnsure protocol amendments and study design changes are effectively communicated to vendors and reflected in budgets, timelines, and service agreements.\nDrive efficient study start-up activities to support timely vendor database deployment and operational readiness.\nOversee vendor performance at the study level, ensuring delivery meets agreed quality standards, timelines, and service expectations.\nIdentify and manage vendor-related risks, developing mitigation and contingency plans to minimise study impact.\nMonitor vendor performance issues, implementing corrective actions and escalating concerns where appropriate.\nConduct root-cause analysis of supplier performance challenges and identify trends to support continuous improvement.\nContribute to the implementation of vendor management processes, templates, tools, and best practices across study start-up activities.\nYour Profile:\nEducation (Minimum/Preferred):\nAdvanced degree in a scientific, life sciences, or business-related discipline, or equivalent industry experience.\nLanguages:\nFluent in written and spoken English.\nExperience/Professional Requirements:\n3+ years of experience within clinical operations, with strong expertise in vendor management and oversight.\nSolid understanding of GxP, ICH-GCP, and applicable regulatory requirements.\nIn-depth knowledge of clinical trial design and the translation of study requirements into vendor deliverables.\nStrong understanding of supplier-provided clinical services and associated operational specifications.\nDemonstrated experience managing vendor relationships and collaborating with external service providers.\nProven ability to build effective partnerships with both internal and external stakeholders.\nExperience leading or supporting User Acceptance Testing (UAT), particularly for eCOA and IRT platforms.\nUnderstanding of key study start-up milestones, vendor readiness activities, and critical path deliverables.\nExperience supporting outsourcing, vendor selection, contracting, and procurement processes, including RFPs and RFQs.\nExpertise in one or more clinical vendor categories, such as Central Laboratories, eCOA/ePRO, IRT, Imaging, Cardiac and Respiratory Diagnostics, or Patient Recruitment and Retention (PR&R).\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? Please click here to apply","description_format":"text","description_chars":5046,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-10-28T08:10:46Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.599,"p_room":0.9,"age_days":13,"expected_fill_days":19,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/icon-vendor-start-up-manager-ecoa","json_url":"https://alion.io/job/icon-vendor-start-up-manager-ecoa.json","meta":{"generated_at":"2026-11-09T20:09:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7018,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5677},"rest":"https://alion.io/mcp/rest/get_company?id=5677"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficon-vendor-start-up-manager-ecoa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficon-vendor-start-up-manager-ecoa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficon-vendor-start-up-manager-ecoa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icon-vendor-start-up-manager-ecoa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficon-vendor-start-up-manager-ecoa"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3387196}},{"tool":"search_jobs","arguments":{"company":"iconplc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3387196},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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