{"id":4268936,"url":"https://alion.io/job/icp-digital-asset-coordinator","title":"Digital Asset Coordinator","company":{"id":691381,"name":"ICP","domain":"icpnet.com","url":"https://alion.io/company/icpnet","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-13T12:31:36Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:14:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About ICP\nICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™\nWith offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.\nWho We Are\nAt ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.\nWe're A People First Company\nAt ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/lifebalance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.\nBring the Confidence\nAre you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!\nThe Digital Asset Coordinator plays a pivotal role in supporting the implementation of our client’s Digital Asset Management system (DAM) and delivering with excellence to our client’s content ecosystem, focusing on Marketing asset management, to support strategic goals. As a Specialist, this role will focus on Digital Asset Management services as an integral function in day-to-day asset management operations. You will manage, enrich and quality assure assets across brands/products, host user training sessions, and share industry best practices. You will also manage user queries and assist in creating reports.\nYou are responsible for various content-related activities. This role supports a global company where attention to detail, customer service, governance, and support are crucial. The primary focus will be on ensuring seamless day-to-day delivery, executing against processes, and fostering collaboration.\nA proficient team player who strives to support a team driven toward achieving objectives. Works closely with other team members to support clear guidelines and goals aimed at achieving common objectives and ensuring global standardization.\nBy infusing ICP core values of Curiosity, Inclusivity, Focus, Creativity and Trustworthiness into their leadership and management approach, they will not only achieve success in this role but also contribute to the positive culture and growth of the organization.\nThis is a hybrid role based in Atlanta, GA reporting to the Global Operations Manager.\nHow you will make an impact:\nDeliver system and user training\nRaise incident tickets to technical support\nPromote best practices and the DAM platform across all user groups\nEscalate issues or questions to appropriate team member for resolution\nEntry, tagging and quality assurance of incoming assets for global distribution platforms\nAudit files and metadata entries for completion and proper organization\nFollow operational procedures to complete tasks in a timely manner\nRespond and investigates end user inquiries and requests\nSupport in providing reporting to stakeholders on platform usage metrics and KPIs\nOperations Execution:\nInput into reports to track agreed upon KPIs\nUnderstand and work against SLAs\nExecute day-to-day tasks, including training, shared inbox management, content ingestion, and documentation, to ensure smooth functioning\nEnsure timely delivery of assets into the DAM platform\nParticipate in training to ensure alignment with organizational goals\nHelp create a productive and positive work environment\nProvide exceptional customer service to the client and their vendors\nUnderstand asset rights/usage/restrictions and compliance to ensure asset safety\nProcess Improvements:\nExecute against documented workflow and processes.\nFollow metadata schemas that reflect the true needs of the business\nCollaboration:\nCollaborate with global cross-functional teams to learn best practices.\nBe a strong team player with your direct team and global partners\nBuild rapport and trust with others and all levels within ICP\nWork with team members to generate new ideas and evolve and enhance existing programs\nWork with team members to problem solve and consult with account leadership as required\nClient Facing Engagement:\nBuild a good understanding of clients’ business issues, industry, competitors, and brands\nWhere required, collaborate with brand team and agencies stakeholders to ensure content and campaigns are delivered on time and meet quality standards\nWhat you will bring:\nRequires a BA/BS and a minimum of 1-2 years' experience in marketing, commerce and/or creative technologies or related field, including a minimum of 1 year’s experience in a client-facing agency or consulting role.; or any combination of education and experience, which would provide an equivalent background.\nPreferred Skills, Capabilities and Experiences:\n1-2 years’ industry experience in media, digital asset management, librarian sciences or archives preferred but not required\n1-2 years’ experience using a digital asset management system or other tech system such as a digital library, CMS, PIM, or CRM preferred but not required\nMust have acute attention to detail when performing process-oriented tasks\nFamiliarity with DAM system\nAnalytical skills\nEffective communication skills, both verbal and written, with an influential communication style\nStrong Microsoft Office skills, particularly with large data sets in Excel\nGood understanding of media channels and file formats used by the client\nThe ability to multi-task with an interest in all aspects of the role\nAble to work both independently and as a part of a world-class team\nMedia and technology agnostic, while displaying an affinity and passion for the industry\nAbility to follow a structured process while being flexible when circumstances require change and adaptation\nAble to work both independently and as a part of a world class team\nAbility to adapt to evolving client needs, industry trends, and internal processes\nUnderstanding of project management principles\nEmotional intelligence","description_format":"text","description_chars":6691,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-13T17:14:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-13T20:28:42Z"},"pay":null,"html_url":"https://alion.io/job/icp-digital-asset-coordinator","json_url":"https://alion.io/job/icp-digital-asset-coordinator.json","meta":{"generated_at":"2026-11-13T20:28:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40823,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691381},"rest":"https://alion.io/mcp/rest/get_company?id=691381"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficp-digital-asset-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficp-digital-asset-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficp-digital-asset-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icp-digital-asset-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficp-digital-asset-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4268936}},{"tool":"search_jobs","arguments":{"company":"icpnet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4268936},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}