{"id":2553271,"url":"https://alion.io/job/ics-product-specialist","title":"Product Specialist","company":{"id":31215,"name":"ICS","domain":"ics.ai","url":"https://alion.io/company/ics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46021},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Azure DevOps","optional":false},{"name":"RAG","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-14T18:30:35Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T16:51:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"ICS.AI · Remote (UK)\nFull-time, permanent\nSalary up to £35,000\nTurn ideas, client needs and AI opportunities into products that are clear, buildable and ready to deliver.\nICS.AI is the UK’s market leader in AI solutions for local government, partnering with more than 20 councils to transform public service delivery. Our products span AI contact centres, staff copilots and social care copilots, helping organisations improve resident experiences, increase productivity and deliver smarter services.\nWe’re looking for a Product Specialist to take ownership of one of our core products. Sitting within the Product team and reporting to the Product Manager, you’ll become the product authority turning client and business needs into validated specifications, a sprint-ready backlog and accurate product documentation.\nWhat you’ll be doing\nLeading the Specify process for core product builds, creating detailed specifications and AI-assisted prototypes.\nManaging and maintaining the backlog for one core product in Azure DevOps.\nGrooming, prioritising and sizing backlog items with the Product Manager so the backlog stays sprint-ready.\nWriting clear user stories and acceptance criteria that support confident development, testing and release.\nProducing and maintaining user guides, release notes, onboarding materials and process documentation.\nTurning feedback from client user groups, AI Champion networks, QBRs and service tickets into structured backlog inputs.\nContributing to sprint reviews, retrospectives and backlog refinement sessions across product lines.\nSupporting go-to-market materials, feature descriptions and release communications.\nWhat makes this role different\nThis is a hands-on product ownership role at the centre of how ICS.AI specifies and builds AI products. You’ll work closely with Delivery, Technical Leads, Engineering and the Product Manager, using AI-assisted prototyping to move from an identified need to a clear, testable and buildable solution. Your impact will be visible in the quality of the backlog, the clarity of the product documentation and the confidence with which features move into delivery.\nWhat we’re looking for\nHands-on experience managing an Agile backlog and taking part in sprint ceremonies, typically gained as a Product Owner, Business Analyst or in a similar technology, AI or software role.\nStrong written communication, with the ability to translate complex requirements into clear user stories, acceptance criteria and specifications.\nConfidence using AI prototyping and requirements tools, including vibe-prototyping platforms.\nA structured, detail-focused approach to documentation and backlog management.\nThe ability to work effectively across technical and non-technical stakeholders.\nKnowledge of GenAI, large language models, retrieval-augmented generation and agentic AI-including a practical understanding of what AI agents can and cannot do.\nA practical understanding of SaaS or AI product development, release management and versioning.\nEligibility to work in the UK. We are unable to offer visa sponsorship for this role.\nNice to have\nExperience as a Product Owner.\nExperience with Azure DevOps Boards or equivalent backlog tooling.\nHands-on use of AI or vibe-prototyping tools to create working prototypes or specifications.\nExperience of local government or wider public sector service delivery.\nA Product Owner certification such as CSPO or PSPO.\nThe package\nSalary up to £35,000.\nFull-time, permanent role.\nRemote within the UK, with occasional travel to Basingstoke and client sites.\n£100 per month working-from-home allowance.\nVitality Healthcare Plan.\nPension scheme.\n25 days’ holiday.\nSupport for relevant professional development and qualifications.\nReady to help shape AI products that improve public services?\nApply to join ICS.AI and help turn real client needs into clearly specified, well-documented AI products that teams can build and customers can use with confidence.","description_format":"text","description_chars":3958,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Digital Government","AI Consulting & Integration","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-10-14T18:30:35Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":53,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":46021,"is_top_pay":false},"html_url":"https://alion.io/job/ics-product-specialist","json_url":"https://alion.io/job/ics-product-specialist.json","meta":{"generated_at":"2026-10-16T18:31:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3693,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":31215},"rest":"https://alion.io/mcp/rest/get_company?id=31215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fics-product-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fics-product-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fics-product-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ics-product-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fics-product-specialist"}]}