{"id":2092866,"url":"https://alion.io/job/ideas-revenue-solutions-client-success-intern","title":"Client Success Intern","company":{"id":179481,"name":"IDeaS Revenue Solutions","domain":"ideas.com","url":"https://alion.io/company/ideas-revenue-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bloomington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"SAS","optional":false}],"status":"live","first_seen_at":"2026-10-08T15:37:08Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T10:48:52Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Passionate people. Loyal clients. Leading solutions.\nWith a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.\nIDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.\nNow we just need you!\nOur company, IDeaS, is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization, within the world of hospitality. We are looking for a Client Success Intern to join and support our Client Success team, based in the United Kingdom, for an initial 6-month internship. This internship would suit someone studying Business, Tourism, Hospitality, or a related field, and who is fluent in English.What you’ll be doing...\nThe Client Success Intern will work closely with the regional Success Managers, who serve as business-use experts for a range of hospitality revenue management solutions. This role involves helping the Success Managers by conducting system audits, monitoring system performance, and creating internal resources. By supporting these initiatives, the intern will play a key role in improving system engagement, strengthening client relationships, and driving growth opportunities in the region.\nScope of Work\nBecome knowledgeable on IDeaS Solutions, with ongoing learning to understand new releases and functionalities.\nPrepare data visuals, PowerPoints, and other materials for client meetings.\nReview system configuration, outputs, and dashboards, and pro-actively identify business trends, to support clients’ business success.\nAssist with the administrative work of Success Managers, using Salesforce.\nCollect and organize data to detect areas for improvement within the system.\nManage and coordinate internally to promptly resolve user support cases.\nDevelop tools, when appropriate, to enhance operational efficiency.\nCollaborate closely with cross-functional teams at IDeaS to drive better results.\nPerform other duties as assigned.\nWhat you’ll bring to us…\nCurrent enrollment in an accredited degree program such as Hospitality, Business, Statistics, Business Tourism, Computer Science, Analytics or related industry\nInterest in Hospitality or Hotel/Hospitality technology\nAbility to gather, analyze, interpret, and present quantitative and qualitative information.\nOrganizational skills for managing commitments and deadlines\nStrong interpersonal and teamwork skills\nExcellent written, verbal, and interpersonal communication skills\nAbility to intern with IDeaS for 6-12 months\nWe Support Who You Are….\nAs a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.\nAt IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.\nAdditional Information:\nTo qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.\nSAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.\nEquivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.\nResumes may be considered in the order they are received.\nIDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.\nIDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.","description_format":"text","description_chars":4452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Predictive Analytics","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-08T15:37:08Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.774,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["conf:3","win:late","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/ideas-revenue-solutions-client-success-intern","json_url":"https://alion.io/job/ideas-revenue-solutions-client-success-intern.json","meta":{"generated_at":"2026-10-26T15:01:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179481},"rest":"https://alion.io/mcp/rest/get_company?id=179481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fideas-revenue-solutions-client-success-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fideas-revenue-solutions-client-success-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fideas-revenue-solutions-client-success-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ideas-revenue-solutions-client-success-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fideas-revenue-solutions-client-success-intern"}]}