{"id":1674951,"url":"https://alion.io/job/ideatek-inbound-residential-sales-representative","title":"Inbound Residential Sales Representative","company":{"id":2481821,"name":"IdeaTek","domain":"ideatek.com","url":"https://alion.io/company/ideatek","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buhler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":107000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3854},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T20:51:26Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-22T14:50:15Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Description\nAre you energized by talking with people, understanding what they need, and helping them find the right solution? Do you enjoy clear goals, a fast pace, and the satisfaction of turning a great conversation into a new customer?\nIdeaTek is looking for an Inbound Residential Sales Representative to help prospective customers discover the value of fast, reliable internet. You'll be one of the first people customers connect with when they're interested in IdeaTek, so your ability to listen, build trust, and create a great experience matters.\nThis is a fast-paced, phone-based sales role where you'll move from one customer conversation to the next-answering questions, recommending services, overcoming objections, closing sales, and helping existing customers find solutions that strengthen their experience with IdeaTek. We're looking for someone who is eager to serve people, motivated by goals, and excited to be a promoter of IdeaTek and our mission of Internet Freedom.\nA Day in the Life\nYour day will center around connecting with customers who reach out to learn more about IdeaTek. You'll answer inbound calls, ask thoughtful questions to understand what matters most to each customer, explain our services in simple terms, and recommend solutions that fit their needs.\nYou'll guide customers through the sales process, work through questions or objections, identify opportunities to add services that provide value, and help customers get started with IdeaTek. You’ll also support retention conversations focused on building lasting customer relationships.\nYou'll move quickly from one conversation to the next while documenting accurate information, completing follow-up tasks, and working toward individual and team sales goals.\nWhat You'll Do\nKey responsibilities include:\nServe as a positive first impression of IdeaTek by building trust and sharing our mission of Internet Freedom with prospective customers.\nManage inbound sales inquiries by listening to customer needs, identifying opportunities, and recommending the IdeaTek services that provide the best fit.\nGuide customers through the sales process by clearly explaining services, pricing, promotions, and next steps.\nApply consultative sales techniques to navigate objections, uncover additional needs, and identify relevant upsell opportunities.\nSupport customer retention by understanding cancellation requests and identifying appropriate solutions that encourage customers to stay with IdeaTek.\nCreate a remarkable customer experience by providing clear, educational, and helpful information throughout each interaction.\nMaintain accurate customer and sales information while efficiently managing calls, follow-ups, and other assigned tasks.\nStay current on IdeaTek products, services, promotions, and processes to confidently answer customer questions and represent our brand.\nWhat We're Looking For\nTo be considered for this role, you'll need the following required qualifications:\n2+ years of experience in sales, call center, or customer service\nHigh school diploma or equivalent.\nStrong verbal communication and active listening skills with the ability to understand customer needs and respond appropriately.\nAbility to learn and clearly communicate product, service, and process information.\nComfortable working toward defined sales goals and performance expectations.\nStrong time management and organizational skills with the ability to efficiently move between customer interactions and tasks.\nAbility to work a flexible schedule based on customer needs, including some evenings, alternate hours, and weekends.\nWhat Will Help You Stand Out\nPreferred Qualifications:\nPrevious inbound/inside sales experience.\nDemonstrated success meeting or exceeding sales or performance goals.\nExperience with consultative selling, objection handling, upselling, or customer retention.\nExperience using CRM or customer management systems.\nGeneral knowledge of telecommunications services, including internet, wireless, or phone services.\nDesired Attributes\nBeyond the qualifications, these attributes are what make someone a great fit for our team:\nCustomer-Focused - You genuinely enjoy helping people and take the time to understand what matters to each customer.\nPositive - You bring energy and enthusiasm to your conversations and help create a great customer experience.\nGoal-Oriented - Clear expectations and measurable goals motivate you to keep improving.\nActive Listener - You listen for what customers are really telling you and use that information to recommend the right solution.\nResilient - You can navigate objections, learn from each interaction, and bring the same energy to the next conversation.\nSelf-Motivated - You take ownership of your performance and follow through without needing constant direction.\nWhy Join IdeaTek?\nIdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.\nA few of the key ways we strive to make employees feel valued include:\nCompetitive base pay + performance based commission\nMedical, dental, vision, life, and 401(k) with match\nFree coaching/counseling for employees & families\nFree internet service (if available in your area) or internet reimbursement\nTuition reimbursement for personal and professional growth\nCommunity engagement opportunities\nCulture that values results, effort, and integrity\nOur Core Values\nWe are Trustworthy - We build confidence through transparency, follow-through, and dependability.\nWe count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas.\nWe have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more.\nWe stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive.\nWe foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities.\nWe drive Innovation - We're always looking for ways to improve and redefine what's possible.\nReady to Apply?\nIf you're ready to turn conversations into connections, help customers find better internet, and grow your sales career with IdeaTek, we'd love to hear from you. Apply today!\nThis role is not eligible for Visa sponsorship.\nThis role is not eligible for relocation.\nSalary and benefits commensurate with experience.\nEqual Opportunity Employer.\nThis employer uses E-Verify.","description_format":"text","description_chars":6665,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Internet reimbursement"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T08:00:23Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.772,"p_room":0.75,"age_days":20,"expected_fill_days":24,"reasons":["conf:10","win:late","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ideatek-inbound-residential-sales-representative","json_url":"https://alion.io/job/ideatek-inbound-residential-sales-representative.json","meta":{"generated_at":"2026-10-22T18:37:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1390,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2481821},"rest":"https://alion.io/mcp/rest/get_company?id=2481821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fideatek-inbound-residential-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fideatek-inbound-residential-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fideatek-inbound-residential-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ideatek-inbound-residential-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fideatek-inbound-residential-sales-representative"}]}