{"id":2065619,"url":"https://alion.io/job/idex-corp-inside-sales-representative","title":"Inside Sales Representative","company":{"id":2379832,"name":"IDEX Corporation","domain":"idexcorp.com","url":"https://alion.io/company/idexcorp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":41,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":80000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3001},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T06:52:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.\nWith interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.\nAbout the Role\nThe Inside Sales Representative serves as the primary day-to-day commercial contact for assigned customers and is responsible for executing customer support throughout the entire quote-to-cash process. This role partners closely with Commercial Account Managers, Operations, Engineering, Supply Chain, and Finance to ensure customer requirements are met while delivering an exceptional customer experience.\nThe Inside Sales Representative owns quotations, order management, customer communication, forecasting support, and issue resolution for assigned accounts. This position plays a critical role in driving customer satisfaction, improving operational execution, and ensuring customer commitments are fulfilled accurately and on time.\nThe position enables Commercial Account Managers to focus on strategic customer growth while ensuring seamless execution of daily commercial activities.\nKey Responsibilities\nServe as the primary inside sales contact for assigned customer accounts.\nManage customer requests throughout the quote-to-cash lifecycle.\nPrepare accurate quotations in accordance with pricing strategy, contractual requirements, and company policies.\nProcess customer purchase orders accurately and ensure timely order acknowledgement.\nMaintain a target of acknowledging new customer orders within three business days.\nCoordinate with Engineering, Operations, Planning, Quality, and Supply Chain to ensure customer commitments are achieved.\nCommunicate order status, delivery updates, risks, and changes proactively to customers.\nMonitor customer backlog and open orders to ensure timely execution.\nSupport Commercial Account Managers by preparing quotations, customer reports, pricing updates, and account information.\nAssist with customer forecasting activities by maintaining accurate demand and order information.\nResolve routine customer issues while escalating complex commercial or operational concerns when appropriate.\nEnsure customer master data, pricing, and ERP information remain accurate.\nMaintain CRM and ERP systems with accurate customer, quotation, and order information.\nSupport new product introductions and engineering change activities affecting customers.\nParticipate in continuous improvement initiatives that improve workflow, responsiveness, and customer satisfaction.\nIdentify recurring customer issues and recommend process improvements.\nEnsure compliance with pricing requirements, contractual obligations, quality systems, and applicable ITAR/EAR regulations.\nPerform other duties as assigned.\nEducation and Experience\nBachelor's degree in Business, Engineering, Supply Chain, or related field preferred; equivalent education and experience will be considered.\n2-5 years of experience in inside sales, customer service, commercial operations, or order management.\nExperience in a manufacturing environment preferred.\nExperience supporting technical or engineered products preferred.\nExperience using ERP and CRM systems required; JD Edwards experience preferred.\nExperience supporting domestic and international customers preferred.\nKnowledge, Skills, and Abilities\nExcellent customer service skills with a strong customer-first mindset.\nStrong communication skills, both verbal and written.\nAbility to build collaborative relationships across multiple departments.\nStrong organizational and time management skills.\nAbility to prioritize multiple customer requests in a fast-paced environment.\nExcellent attention to detail and commitment to accuracy.\nStrong analytical and problem-solving skills.\nAbility to balance customer needs with operational capabilities.\nWorking knowledge of Microsoft Office, ERP, and CRM systems.\nAbility to identify opportunities for continuous process improvement.\nSelf-motivated with the ability to work independently while contributing to a team environment.\nWorking Conditions & Physical Demands\nWork is primarily performed in an office environment, with occasional interaction across manufacturing, warehouse, and cleanroom areas.\nProlonged periods of sitting and working at a computer.\nFrequent use of computers, phones, and other standard office equipment.\nOccasional lifting of up to 25 pounds.\nMust comply with all required safety, PPE, and cleanroom protocols when entering production areas.\nOccasional travel to customer locations, industry events, and other company sites as required.\n\nAdditional Requirement:\nCertain positions with IDEX Corporation and its business units require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be \"U.S. Persons,\" as defined in these regulations. Generally, a \"U.S. Person\" is a U.S. citizen, U.S. national, lawful permanent resident, or an individual who has been granted refugee or asylum status.\nAre you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?\nIDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.\nAttention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at  for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.","description_format":"text","description_chars":6596,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Manufacturing","Laboratory Equipment"],"lifecycle":[{"event":"open","at":"2026-10-08T03:57:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.629,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/idex-corp-inside-sales-representative","json_url":"https://alion.io/job/idex-corp-inside-sales-representative.json","meta":{"generated_at":"2026-10-12T11:42:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2379832},"rest":"https://alion.io/mcp/rest/get_company?id=2379832"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fidex-corp-inside-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fidex-corp-inside-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fidex-corp-inside-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/idex-corp-inside-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fidex-corp-inside-sales-representative"}]}