Contingent Workforce Coordinator
As a Contingent WorXX Coordinator, you will manage the day-to-day operations of IDEXX's Contingent WorXX Center of Excellence Program, serving as the primary liaison between hiring managers, third-party staffing vendors, and program stakeholders.
The Contingent WorXX Center of Excellence Program keeps CW requisitions, worker changes, and weekly billing processes running smoothly, while maintaining compliance with contingent workforce policies and vendor management system protocols.
Why This Role Matters:
Contingent talent is a key lever for how IDEXX flexes to meet business needs, and the accuracy and relationships you build with vendors and hiring managers keep that pipeline reliable, compliant, and fast. Your work directly shapes how smoothly requisitions move, how confident stakeholders are in the program, and how well IDEXX manages cost and compliance across its contingent workforce.
In This Role:
Program & Vendor Management
You'll serve as a point of contact for third-party vendors, addressing program and operational questions in a timely, professional manner.
You'll host and lead vendor spotlight calls to review new agency contractor needs with engagement managers and give vendors a chance to ask sourcing questions.
You'll ensure vendors adhere to contingent worker policies and established rules of engagement.
Requisition & CW Lifecycle Support
You'll guide hiring managers through opening new requisitions and processing worker changes (extensions, rate changes, terminations, and more).
You'll maintain accurate and up-to-date records within the Vendor Management System (VMS) and Workday.
You'll track requisition status and follow up with managers and vendors to keep the pipeline moving and fill requisitions quickly.
Billing & Rate Compliance
You'll support weekly consolidated billing for third-party vendors via the Vendor Management System.
You'll apply your working knowledge of markups, bill rates, and pay rate structures to validate invoices and resolve discrepancies.
You'll identify process gaps and recommend improvements to program efficiency.
What You Need To Succeed:
5+ years of experience in contingent workforce management, staffing operations, customer service, or vendor management.
Hands-on experience with a Vendor Management System (VMS).
Understanding of contingent workforce policies, bill rates, and markups.
Strong verbal and written communication skills, with the confidence to lead vendor-facing calls.
Excellent organizational skills, with the ability to multi-task and manage competing priorities.
Ability to work in a fast-paced environment.
Detail-oriented, with strong follow-through on open items.
Comfortable interfacing with stakeholders at varying levels, from vendors to managers to program leadership.
Adaptable and proactive in resolving operational issues.
Proficiency in MS Suite (Excel, Word, PowerPoint, Outlook, Teams).
Working knowledge of Workday is a plus.
This is a hybrid role based out of our Westbrook, ME headquarters, with a minimum expectation of 8 days a month onsite.
What you can expect from us:
- Hourly rates targeting: $30.00 flexibility based on experience
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
WHY IDEXX
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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