{"id":3640570,"url":"https://alion.io/job/idexx-laboratories-manager-software-development","title":"Manager Software Development","company":{"id":5908,"name":"IDEXX Laboratories","domain":"idexx.com","url":"https://alion.io/company/idexx-laboratories","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":30,"ghost_share":0,"stale_share":0.6,"repost_share":0.067,"time_to_fill_p50_days":24,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westbrook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Angular","optional":true},{"name":"C#","optional":true},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-02T21:32:16Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T18:57:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"TheSoftware Development Manager manages all activities for assigned engineering teams within the Radiology Interpretation / RADIXX Engineering, in partnership with the other Development Managers. Responsible for managing staff, assigning work, monitoring activities, and evaluating performance. Supports the development of team operating policies, procedures, and budget planning. The teams are responsible for the deliverables of the WebPACS and VMS products, accountable for quality, reliability, delivery predictability, and customer impact.\nThis role operates in a hybrid capacity, with team members onsite 2 days per week (8 days per month).\nWhat you will be doing:\nManages all activities of the assigned RADIXX engineering teams, including Developers and dotted-line QA and Architect functions. Plans and organizes work, ensures adequate staffing and resources, and maintains delivery on schedule to sustain product quality and customer satisfaction for WebPACS and VMS.\nManages staff, assigning work, monitoring activities, and evaluating performance. Manages escalated and critical issues. Administers employment actions, provides coaching and guidance, and promotes professional development and growth across the team.\nSupports development of team budget, operating policies, and procedures. Coordinates work of outside vendors and contractors where applicable.\nTriages and prioritizes inbound requests from across the organization, such as feature requests, high-priority defects, technical debt, and cross-team dependencies, ensuring the team remains focused on its core mandate rather than operating as a catch-all for all engineering needs.\nIdentifies and implements strategies and operational efficiencies to enhance product quality, delivery velocity, and internal and external customer experience. Aligns team activities with RADIXX business operations and engineering standards.\nCommunicates with related departments, including Product, Security, Infrastructure, and other engineering teams and Development Managers, to coordinate work and resolve cross-functional issues. Provides internal customer feedback and leads or participates in teams related to new or ongoing project work.\nLeads and contributes to process improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics, and system tools to drive efficiency and quality. Identifies problems, obstacles, and opportunities and proactively acts to address them. Promotes a culture of continuous improvement and automation.\nPrepares reports and other information summarizing team activities, delivery outcomes, and product or service health. Reports results to peer groups and senior management. Prepares analyses as needed to highlight issues and resolve questions.\nWhat you need to succeed:\nBachelor's degree in Computer Science, Engineering, or a related field, or equivalent combination of education and experience required.\nTypically requires 8+ years of management experience, with in-depth knowledge of the engineering environment.\nManages a larger and/or more complex multi-discipline team, including developers and dotted-line QA and architecture functions.\nAccountable for the performance and results of a well-established team with a high degree of specialization, cross-functional complexity, and broad organizational impact.\nDevelops team-level plans including operational, delivery, and organizational priorities aligned to RADIXX Engineering goals.\nControls resources and contributes to policy formulation within the Development Manager's area of responsibility.\nDecisions are guided by resource availability, functional objectives, and the need to balance a high volume of competing inbound requests.\nIdentifies applications of functional knowledge and existing methodologies to complex, cross-team engineering problems.\nManagement\nDemonstrated management skills with 8+ years of people management experience in a software engineering environment.\nAbility to organize, prioritize, and direct work activities across a multi-discipline team (development, QA, and architecture).\nExperience managing dotted-line or matrix reporting relationships.\nAbility to manage escalated and critical issues calmly and decisively.\nTechnical & Domain Knowledge\nGeneral knowledge of software engineering operations, including development practices, delivery pipelines, and production support environments.\nWorking knowledge of the teams' core technology stack: Java, C#, React, and Angular. Does not need to be hands-on, but must be able to engage meaningfully with developers and tech leads around design decisions, technical trade-offs, and delivery risk.\nAwareness of AI/ML trends and tooling as they apply to software engineering, including AI-assisted development, automation opportunities, and responsible adoption within engineering workflows.\nStakeholder & Communication\nExcellent stakeholder management and business relationship-building skills; comfortable managing up, sideways, and across product and engineering organizations.\nStrong communication skills, both verbal and written, with the ability to translate technical constraints to non-technical stakeholders and vice versa.\nAbility to push back appropriately, manage expectations proactively, and communicate trade-offs clearly.\nProblem Solving & Operations\nStrong reasoning, problem-solving, and analytical skills to identify root causes, resolve issues, and recommend improvements.\nProject management skills with the ability to track capacity, commitments, and delivery metrics across concurrent workstreams.\nProficiency in personal computer skills including Microsoft Office and standard engineering collaboration tools.\nWhat you can expect from us\nSalary: $150,000 per year with flexibility based on experience \nOpportunity for annual cash bonus and merit increase \nHealth, Dental, and Vision benefits starting Day One \n5% matching 401(k) \nAdditional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more \nWhy IDEXX\nWe're proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.\nWe have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.\nKnowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.\nLet's pursue what matters together.\nIDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.\nIDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.\n#LI-HYBRID","description_format":"text","description_chars":7564,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-11-02T21:32:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 1","filings_12m":17,"filings_prev_12m":21,"green_card_filings_12m":1,"median_offered_wage_usd":145556,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/idexx-laboratories-manager-software-development","json_url":"https://alion.io/job/idexx-laboratories-manager-software-development.json","meta":{"generated_at":"2026-11-04T00:05:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5908},"rest":"https://alion.io/mcp/rest/get_company?id=5908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fidexx-laboratories-manager-software-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fidexx-laboratories-manager-software-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fidexx-laboratories-manager-software-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/idexx-laboratories-manager-software-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fidexx-laboratories-manager-software-development"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3640570}},{"tool":"search_jobs","arguments":{"company":"idexx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3640570},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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