{"id":2891620,"url":"https://alion.io/job/idexx-laboratories-salesforce-administrator-2","title":"Salesforce Administrator","company":{"id":5908,"name":"IDEXX Laboratories","domain":"idexx.com","url":"https://alion.io/company/idexx-laboratories","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":24,"ghost_share":0,"stale_share":0.5,"repost_share":0.083,"time_to_fill_p50_days":22,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westbrook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Agentforce","optional":true}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-22T08:57:58Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.\nOur IT team is looking for a Salesforce Administrator focused to help develop their enterprise CRM capabilities. You should enjoy working with a talented team of individuals, with diverse skills and experiences, who strive to excel in delivering software solutions that help enable the organization’s strategic objectives.\nThe team is deeply engaged in a multi-phase transformational project to unify our Veterinary Software CRM experience within IDEXX’s enterprise Salesforce instance. You would be joining a delivery team of six individuals with a focus of leveraging Salesforce capabilities to innovate while retiring legacy systems.\nIn This Role:\nYou will perform Salesforce administrator functions including maintenance/updates, system backups, security, roles, profiles, sharing rules, workflows, custom reports, dashboards and groups.\nYou will develop, implement, and support enterprise custom and packaged applications and other internal software programs used by end users in the organization. You’ll also perform a variety of systems related analytical activities to support application functionality, availability and performance.\nAnalyze, understand, and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work. \nConfigure Salesforce to satisfy business requirements. Provide daily system/application administration. Maintain system and application backup/recovery and patching. Manage access and security of the systems and applications. Monitor and proactively support system/application capacity planning and stability. \nAssess technical requirements of requests and scope for projects and communicate results to the business clients, project teams, and IT counterparts\nWhat you will need to succeed:\n 3 to 5 years of experience in performing Salesforce administrator functions and working with Salesforce build tool s (e.g. Salesforce DX, Github, Github Actions etc.). \nSalesforce configuration experience.\nExperience with Sales Cloud & Service Cloud, and Experience Cloud is a plus\nExperience integrating Service Cloud with Telephony Systems (i.e. Genesys Cloud)\nExperience with Agentforce is a plus\nDemonstrated ability to work in a complex and highly-integrated Salesforce implementation\nBachelor's degree or equivalent combination of education and experience required.\nStrong communication skills, both verbal and written, including the ability to translate technical subject matter to non-technical audiences\nExcellent problem-solving skills as well as exceptional customer service as well as business relationship-building skills required.\nAbility to work independently and within teams.\nLocation: We are looking for someone to be driving distance to our Westbrook, Maine HQ, where we offer a flexible, hybrid environment of only 8 days per month on site.\nWhat you can expect from us:\nBase annual salary target: $90000 - $100000 (yes, we do have flexibility if needed) \nOpportunity for annual cash bonus \nHealth / Dental / Vision Benefits Day-One \n5% matching 401k \nAdditional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! \nWhy IDEXX?\nWe’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.\nSo, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. \nLet’s pursue what matters together.\nIDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.\nIDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.","description_format":"text","description_chars":5138,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-10-20T02:48:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 1","filings_12m":17,"filings_prev_12m":21,"green_card_filings_12m":1,"median_offered_wage_usd":145556,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":7}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.345,"p_room":0.28,"age_days":52,"expected_fill_days":22,"reasons":["conf:20","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/idexx-laboratories-salesforce-administrator-2","json_url":"https://alion.io/job/idexx-laboratories-salesforce-administrator-2.json","meta":{"generated_at":"2026-10-23T22:19:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5908},"rest":"https://alion.io/mcp/rest/get_company?id=5908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fidexx-laboratories-salesforce-administrator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fidexx-laboratories-salesforce-administrator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fidexx-laboratories-salesforce-administrator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/idexx-laboratories-salesforce-administrator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fidexx-laboratories-salesforce-administrator-2"}]}