Senior Developer Experience Engineer

If watching a team get blocked for hours by busted tooling makes you want to fix it, not just complain about it, this role is for you.

As a Senior Developer Experience Engineer, you will own and evolve the tooling, systems, and environments that enable IDEXX engineers to build, test, and ship high-quality software efficiently. Based in our Auckland R&D hub, you will focus on improving the day-to-day experience of developers by creating scalable, reliable, and intuitive engineering platforms.

The Veterinary Software division is part of IDEXX’s mission to build a leading vertical SaaS platform for animal health. From our global Software Centre of Excellence, we design, build, and operate cloud-native systems that support veterinary professionals worldwide. In this role, you will work across teams to improve developer workflows, standardise tooling, and enable adoption of modern engineering practices, including emerging AI-assisted development.

In this role:

• You improve developer workflows by identifying friction points and delivering scalable tooling solutions

• You own and evolve internal platforms, including CI/CD pipelines, test infrastructure, and developer environments

• You define and implement observability strategies, including dashboards, monitoring, and alerting

• You design and build cloud-native solutions using AWS and infrastructure-as-code (Terraform)

• You contribute to architectural decisions that support scalability, performance, and reliability

• You drive standardisation and best practices across engineering teams

• You collaborate with developers to understand their needs and treat internal engineers as your customers

• You enable the evolution of systems toward modular, domain-oriented architectures

• You build systems that are observable, resilient, and easy to operate at scale

• You explore and implement AI-enabled development tools and workflows to enhance productivity

• You identify opportunities to automate processes and improve engineering efficiency

• You write clean, maintainable, and well-tested code

• You contribute to strong engineering practices, including automated testing, CI/CD, and DevSecOps

Why this role matters:

This role has a compounding impact across the entire engineering organisation. By improving developer experience and reducing friction, you will enable teams to deliver faster, more reliably, and with greater confidence. Your work will directly influence engineering productivity, system quality, and the ability to scale our platform-ultimately supporting better outcomes for veterinary professionals and animal health worldwide.

What you need to succeed:

• Strong experience with modern programming languages such as Go, TypeScript, PHP, or similar

• Proven experience working with AWS and infrastructure-as-code tools (e.g. Terraform)

• Deep understanding of cloud-native architectures, distributed systems, and modern design principles

• Experience improving developer workflows, tooling, or engineering platforms

• Strong problem-solving skills with the ability to identify patterns and optimise systems

• Experience with CI/CD pipelines, automated testing, and DevSecOps practices

• Ability to communicate clearly, plan effectively, and deliver outcomes independently

• Passion for developer experience, knowledge sharing, and continuous improvement

Nice to have:

• Experience working in fast-paced, scalable SaaS environments

• Familiarity with observability tools (e.g. Datadog or similar platforms)

• Exposure to AI-assisted development tools and emerging engineering practices

What you can expect from us:

• Competitive compensation and incentive opportunities

• Continuous learning and development (internal and external)

• Hybrid working environment with a collaborative office space, including gym and rooftop meeting space

• Coffee, fresh fruit, and Food Truck Fridays

• Dog-friendly office

• Fully subsidized Southern Cross health insurance

• Partially subsidized parking

• Career development opportunities within a global organisation

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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