{"id":3279406,"url":"https://alion.io/job/idfc-first-bank-senior-data-analyst-2","title":"Senior Data Analyst","company":{"id":720227,"name":"IDFC FIRST Bank","domain":"idfcfirst.bank.in","url":"https://alion.io/company/idfcfirst","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"SAS","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-26T15:35:00Z","employer_posted_date":null,"last_verified_at":"2026-10-26T15:35:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"We are seeking a highly analytical and business-savvy Data Analyst to join our Customer Experience team. This role is ideal for someone who thrives on uncovering insights from data, understands customer behavior deeply, and is passionate about using analytics to drive impactful business decisions. You will work closely with cross-functional teams and leverage modern analytical techniques to enhance customer journeys and business outcomes.\n\nResponsibilities: \nUnderstand Customer Journeys: Analyse customer lifecycles, service touchpoints, and product interactions to identify opportunities for improvement.\nData Exploration and Insight Generation: Dive deep into customer data to uncover trends, patterns, and actionable insights that influence strategic decisions.\nAnalytical Solution Design: Develop and implement data-driven solutions tailored to business needs, using advanced analytics and modelling techniques.\nQuality Control and Monitoring: Establish robust processes to ensure accuracy, timeliness, and reliability of data, analyses, and recommendations.\nProcess Optimization: Challenge existing practices and propose innovative solutions to improve efficiency and effectiveness.\nStakeholder Collaboration: Build strong relationships with internal teams to align on goals, share insights, and drive consensus.\nStrategic Impact: Maintain a clear understanding of how analytical initiatives contribute to broader business objectives and customer experience enhancements.\nProficient in data analysis tools and techniques (e. g., SQL, Python, R, Excel, visualization tools).\n\nRequirements: \n2 -7 years of experience in analytics.\nB. 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Tech or equivalent quantitative background.\nProficiency in SQL, Python, R, Excel, and SAS (knowledge of Spark/Big Data environments a plus).\nExposure to credit risk, fraud analytics, collections, scorecard development, or retail/rural portfolios preferred.\nStrong business acumen, problem-solving ability, and willingness to challenge the status quo.\nSkills\nPython, R, SAS, SQL","description_format":"text","description_chars":2029,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing"],"lifecycle":[{"event":"open","at":"2026-10-26T15:35:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":42,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/idfc-first-bank-senior-data-analyst-2","json_url":"https://alion.io/job/idfc-first-bank-senior-data-analyst-2.json","meta":{"generated_at":"2026-10-28T14:23:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19620,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720227},"rest":"https://alion.io/mcp/rest/get_company?id=720227"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fidfc-first-bank-senior-data-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fidfc-first-bank-senior-data-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fidfc-first-bank-senior-data-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/idfc-first-bank-senior-data-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fidfc-first-bank-senior-data-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3279406}},{"tool":"search_jobs","arguments":{"company":"idfcfirst.bank.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3279406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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