{"id":1974159,"url":"https://alion.io/job/iem-operations-program-manager","title":"Operations Program Manager","company":{"id":2251639,"name":"IEM","domain":"iemfg.com","url":"https://alion.io/company/iemfg","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":44,"ghost_share":0,"stale_share":0.955,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":187000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":739},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T19:33:01Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-25T21:16:13Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.\nPosition Summary:\nIEM is seeking an experienced and proactive Operations Program Manager to lead and manage the end-to-end lifecycle of our highly configured, commercial and industrial product lines. This role will own the backlog and execution of complex, custom manufacturing requests, driving cross-functional alignment from conception through sales, build, test, and quality assurance.\nThe ideal candidate will bring strong program management discipline, operational rigor, and process leadership to help define, implement, and continuously improve a structured approach for handling specialized manufacturing projects.\nThe Operations Program Manager role will be based out of our Surrey, B.C. or Jacksonville, FL locations and will report to our Director of Planning. This position will require up to 25% international travel - a current passport is required.\nKey Responsibilities:\nProject Leadership: Serve as the primary owner of assigned strategic accounts or projects, driving execution across engineering, supply chain, production, and customer interface.\nCross-Functional Coordination: Facilitate alignment between sales, engineering, supply chain, production, and finance to ensure smooth hand and execution.\nEngineering Oversight: Track engineering deliverables, drawing releases, and change management to meet project milestones.\nSupply Chain & Long-Lead Materials: Monitor procurement of critical components, anticipate risks, and escalate/mitigate supply chain delays.\nCapacity & Production Planning: Coordinate with operations teams to align project demand with production capacity and resources.\nProject Tracking & Reporting: Establish and maintain detailed schedules, status reports, and dashboards for internal stakeholders and customers.\nCustomer Interface: Act as point of contact for project updates, change requests, and issue resolution, ensuring a positive customer experience.\nRisk Management: Identify risks (technical, supply, capacity, commercial) and lead mitigation planning to protect project commitments.\nProcess Improvement: Contribute to standardizing project management practices, tools, and templates across strategic/custom projects.\nQuality: Single point of contact for low voltage and medium voltage\nQualifications:\nBachelor’s degree in Mechanical or Industrial Engineering, Operations, Business Management, or a related field\n5-10 years of experience in program management operations in a manufacturing environment\nStrong knowledge of product lifecycle processes and complex hardware manufacturing workflows\nStrong understanding of cross-functional business operations (engineering, supply chain, production, quality).\nExcellent communication, organization, and problem-solving skills\nExperience working with highly customized or made-to-order products is highly desirable\nDemonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization\nBasic experience with ERP/MRP systems and backlog management tools\nPMP certification preferred, but not required\nFamiliarity with low and medium voltage, industrial-sized equipment technologies is a strong plus\nWorkplace Conditions: \nPhysical Demands\nLifting: Up to 50 lbs\nVision: Being coachable, curious and have a strong bias for action\nMental Demands - Can manage stress and tight deadlines\nEnvironment - Fast paced\nCompensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. \nWhy Join IEM\nAt IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things-come be part of the journey.\nLearn more about IEM at https://www.iemfg.com\nWe offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers\nRecruiting Scams\nBeware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact\nNon-Discrimination Statement\nIEM does not discriminate against any applicant based on any characteristic protected by law.\nPrivacy\nInformation collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.\nUse of AI\nAt IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.\nAI Use in IEM's Hiring Process","description_format":"text","description_chars":5592,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Supplies & Power Electronics","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-06T20:38:59Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.547,"p_room":0.9,"age_days":18,"expected_fill_days":35,"reasons":["conf:3","stale_co","win:mid","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/iem-operations-program-manager","json_url":"https://alion.io/job/iem-operations-program-manager.json","meta":{"generated_at":"2026-10-25T22:54:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2251639},"rest":"https://alion.io/mcp/rest/get_company?id=2251639"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiem-operations-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiem-operations-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiem-operations-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iem-operations-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiem-operations-program-manager"}]}