{"id":3407294,"url":"https://alion.io/job/if-iam-success-manager","title":"IAM Success Manager","company":{"id":1819970,"name":"If","domain":"if.se","url":"https://alion.io/company/if-se","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riga, Latvia"],"countries":["LV"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3800,"max":4500,"currency":"EUR","period":"month","gross":true,"usd_annual":60192},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"IAM","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-28T16:38:43Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-08T16:40:26Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About the role\nIdentity & Access Management (IAM) is becoming increasingly important as organizations evolve, digitalize, and strengthen their security posture. At If, we are developing modern IAM capabilities that support our employees, partners, and customers while enabling secure and efficient business operations.\nAs an IAM Success Manager, you will help drive adoption, engagement, and continuous improvement across our IAM services and products. You will work closely with business stakeholders, technology teams, product managers, architects, and end users across the organization.\nThe role combines elements of product management, service management, stakeholder engagement, communication, and change enablement. You will help connect business and technology perspectives, understand user needs, support the adoption of IAM capabilities, and contribute to communication and awareness activities. You will also participate in shaping the future direction of identity-related services for both human and non-human identities.\nYou do not need to be a deep IAM expert from day one. More important is your ability to collaborate with different stakeholders, understand their needs, drive improvements, and help others succeed.\nYou’ll join Digital Sales and Customer Experience, within Business Area Private, focusing on digital enablers for transformation. The team works across business and IT to deliver the IAM services our business needs.\nWhat are you going to do?\nDrive adoption, engagement, and continuous improvement of IAM services and products \nWork closely with business stakeholders, technology teams, product managers, architects, and end users \nUnderstand user and business needs and help translate them into improvements to IAM services \nConnect business and technology perspectives and support collaboration across different teams \nSupport communication, awareness, and change activities related to IAM capabilities \nContribute to ensuring that IAM services deliver value and are understood by their users \nGather feedback and help improve how IAM services are delivered and experienced \nContribute to shaping the future direction of identity-related services for human and non-human identities \nWhat do we expect from you?\nMust have\nStrong communication and stakeholder management skills \nA customer- and user-oriented mindset \nAbility to coordinate activities across multiple teams \nExperience in security, digital identity, and modern technology \nExperience in Identity & Access Management (IAM), including an understanding of non-human identities such as service accounts, applications, and AI agents and their access management needs \nA structured and proactive way of working \nAbility to navigate both business and technology discussions \nExcellent English language skills are required for effective day-to-day communication with colleagues both locally and internationally \nNice to have\nExperience with Identity Governance and Administration (IGA) \nProduct management experience \nBusiness analysis experience \nExperience with HR or workforce-related processes \nExperience working in agile ways of working \nMost importantly, you enjoy building relationships, solving problems, and continuously improving how services are delivered and experienced.\nOur promise to you\nMonthly salary: €3800 - 4500 gross depending on your qualifications \nStrong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives \nCareer and development opportunities (e.g. 3 dedicated up-skilling days) in the biggest insurance company in the Nordics \nChallenging and exciting projects with autonomy to plan own tasks \nExtra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc. \nPossibility of hybrid work, where office is our primary workplace \nA recently renovated office in Riga centre with a 24/7 gym on the premises \nBusiness trips to Baltic and Nordic countries \nRead more about benefits for our employees.\nApplication deadline: November 11, 2026\nYour application will be processed according to our privacy notice .","description_format":"text","description_chars":4131,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Company events","Hybrid work"],"hiring_locations":[{"name":"Latvia","iso":"LV","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-28T16:38:43Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":0.9,"age_days":10,"expected_fill_days":20,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":60192,"is_top_pay":false},"html_url":"https://alion.io/job/if-iam-success-manager","json_url":"https://alion.io/job/if-iam-success-manager.json","meta":{"generated_at":"2026-11-09T01:11:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1819970},"rest":"https://alion.io/mcp/rest/get_company?id=1819970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fif-iam-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fif-iam-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fif-iam-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/if-iam-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fif-iam-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3407294}},{"tool":"search_jobs","arguments":{"company":"if.se","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3407294},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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