{"id":2234525,"url":"https://alion.io/job/iff-sales-support","title":"Sales Support","company":{"id":5542,"name":"International Flavors & Fragrances","domain":"iff.com","url":"https://alion.io/company/iff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":38,"ghost_share":0,"stale_share":0.684,"repost_share":0.026,"time_to_fill_p50_days":26,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Neuilly-sur-Seine, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":689},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T07:43:58Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":30},"description":"Job Summary\nReceive and process customer orders, inquiries, and/or complaints covering items or products ordered. Maintain an ongoing relationship with select customers and sales staff. Use knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. Typically requires analysis, judgment, and sensitivity to customer needs, as well as demonstration of high-level product and process knowledge.Sales Support Coordinator (Fixed-Term Contract) - Neuilly-sur-Seine, France\nCan you keep multiple projects moving while ensuring exceptional service for both customers and internal stakeholders? Do you thrive in a fast-paced environment where organization, collaboration, and attention to detail make all the difference?\nAt IFF, we create scents, tastes, experiences, ingredients, and solutions that delight consumers around the world. We are looking for a highly organized and proactive Sales Support Coordinator to join our team in Neuilly-sur-Seine, France. In this role, you will play a key part in supporting commercial activities, coordinating projects, managing pricing information, and ensuring smooth communication between customers and internal teams.\nThis is a fixed-term contract position covering a maternity leave absence.\nYou will join a dynamic, collaborative, supportive, and customer-focused team, where teamwork, agility, and continuous improvement are highly valued to deliver outstanding service and business results.\n\nWhere You'll Make a Difference?\nAs a Sales Support Coordinator, you will serve as a key point of coordination between customers, commercial teams, and internal stakeholders, ensuring operational excellence and high-quality service delivery.\nSales Support & Coordination\nCoordinate internal activities and ad-hoc requests involving local and regional teams while ensuring compliance with established procedures and best practices.\nLeverage existing processes and previous project learnings to support account teams efficiently.\nCoordinate toxicology reviews and ensure timely follow-up of requests.\nRespond to customer and internal stakeholder inquiries in a professional and timely manner.\nFacilitate effective communication and collaboration across multiple functions and teams.\nProject Management\nLead and coordinate maintenance projects across multiple categories, ensuring timely execution and completion.\nMaintain and update project information within internal systems, ensuring data accuracy and timely updates.\nMonitor project milestones, deliverables, and timelines to support successful project outcomes.\nManage and maintain portfolios, project overviews, databases, and base files at local and regional levels.\nCoordinate project-related logistics and administrative activities.\nSupport quotation preparation and price list maintenance activities.\nPricing Management\nSupport global and regional teams by collecting, validating, and updating pricing information within internal systems.\nPrepare quotations and provide pricing support for commercial activities and ongoing projects.\nEnsure consistency, quality, and accuracy of pricing data across multiple databases and systems.\nCommunicate price updates to relevant stakeholders and maintain pricing-related documentation.\nWhat Makes You the Right Fit?\nBachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field.\nPrevious experience in Sales Support, Customer Service, Commercial Operations, Project Coordination, or a similar role.\nStrong organizational and project management skills with the ability to manage multiple priorities simultaneously.\nExcellent attention to detail and commitment to data accuracy.\nStrong communication and stakeholder management skills.\nProficiency in Microsoft Office Suite, particularly Excel.\nExperience working with ERP, CRM, or project management platforms is an advantage.\nFluent English communication skills; French is a plus.\nHow Would You Stand Out?\nYou would be particularly successful in this role if you have:\nExperience supporting international or regional commercial teams.\nKnowledge of pricing processes, quotation management, and commercial administration.\nExperience coordinating cross-functional projects in a fast-paced environment.\nA proactive, problem-solving mindset combined with a strong customer-service orientation.\nExperience within the flavors, fragrances, ingredients, consumer goods, life sciences, or chemical industries.\n\nWhy Choose Us?\nAt IFF, we believe that innovation starts with our people. We are committed to fostering an inclusive, collaborative, and high-performing culture where employees are empowered to grow, contribute, and make a meaningful impact.\nIFF is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where all colleagues can thrive and contribute to our shared success.\nWe are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.\nVisit IFF.com/careers/workplace-diversity-and-inclusion to learn more","description_format":"text","description_chars":5516,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fragrances & Perfumes","Chemical Manufacturing","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-10-10T23:25:25Z"},{"event":"close","at":"2026-10-31T22:41:30Z"},{"event":"reopen","at":"2026-11-02T22:56:34Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.495,"p_room":0.55,"age_days":30,"expected_fill_days":26,"reasons":["conf:10","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/iff-sales-support","json_url":"https://alion.io/job/iff-sales-support.json","meta":{"generated_at":"2026-11-04T09:05:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14160,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5542},"rest":"https://alion.io/mcp/rest/get_company?id=5542"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiff-sales-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiff-sales-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiff-sales-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iff-sales-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiff-sales-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2234525}},{"tool":"search_jobs","arguments":{"company":"iff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2234525},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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