{"id":76429,"url":"https://alion.io/job/ifs-devops-engineer-2","title":"DevOps Engineer","company":{"id":4263,"name":"IFS","domain":"ifs.com","url":"https://alion.io/company/ifs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":36,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-29T05:49:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"Terraform","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-06-22T05:47:12Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-10-30T02:16:24Z","board_verified":true,"closed_at":null,"days_open":129,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":128},"description":"IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service™.\nAt IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.\nWe celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.\nBy joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.\nWe're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.\nIf you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.\n A DevOps Engineer is responsible for designing, implementing, and maintaining automation and shared tooling within Cloud Operations to drive efficiency, reliability, and scalability. You will lead event, incident, case, and problem management, as well as service-request fulfilment, to ensure the security, latency, performance, efficiency, monitoring, emergency response, and capacity planning of IFS Cloud services.\nDevOps Engineers demonstrate a strong commitment to the service and process quality and take proactive action to prevent issues from arising and resolve them quickly and effectively when they still do occur.\nAs a DevOps Engineer, you will be responsible for core activities including, but not limited to:\nSolid knowledge of IFS products, architecture, and industry solutions, able to independently resolve medium-complexity issues. \nContributes to knowledge management (KBAs, SOPs) and utilizes IFS support tools effectively. \nSolid understanding of IFS product versions, support policies, and scope, able to handle issues independently with occasional guidance. \nActively works toward achieving team and organizational goals, contributing to customer satisfaction by following SOPs, SLAs, and KPIs. \nEfficiently triages and resolves issues, escalating as necessary, and owns issues to closure through collaboration with other teams. \nCommunicates proactively with resolver groups and customers, providing regular updates on issue resolution. \nEnsures clear, concise, and timely communication tailored to the audience, following established guidelines. \nActively participates in training and mentoring, both receiving and occasionally providing guidance to junior colleagues. \nCollaborates with resolver groups to identify and address knowledge/documentation gaps, contributing to continuous learning. \n Solid working knowledge of cloud platforms (Azure/GCP/AWS), capable of handling standard tasks and configurations with some supervision.\nPractical knowledge of Docker, containerization, and container orchestration tools. \nProficient in Linux/Unix and Windows Server (2016 preferred but other versions will be considered) administration. \nCompetent in Azure VPN/Express Route and Cloud Service Routers. \nHands-on experience with Oracle DB and MS SQL Server. \nScripting experience in two or more of the following languages - Terraform, PowerShell, Bash, Ansible. \nGood understanding of ITIL, ServiceNow, Jira Service Desk, and knowledge management tools. \nSolid understanding of information security concepts like authentication, access controls, and encryption. \nFluent in English and Japanese required\n We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.","description_format":"text","description_chars":4401,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false},{"language":"Japanese","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","Field Service Management Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-06-22T05:47:12Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.237,"p_room":0.28,"age_days":129,"expected_fill_days":39,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/ifs-devops-engineer-2","json_url":"https://alion.io/job/ifs-devops-engineer-2.json","meta":{"generated_at":"2026-10-30T04:46:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6618,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4263},"rest":"https://alion.io/mcp/rest/get_company?id=4263"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fifs-devops-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fifs-devops-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fifs-devops-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ifs-devops-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fifs-devops-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":76429}},{"tool":"search_jobs","arguments":{"company":"ifs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":76429},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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