{"id":1779959,"url":"https://alion.io/job/ifs-it-application-intern","title":"IT Application Intern","company":{"id":448769,"name":"IFS","domain":"ifs.edu.sg","url":"https://alion.io/company/ifs-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":470},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power 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ticketing system GLPI\nBuild dynamic forms in GLPI for the software requests\nUpdate the relevant documentation\nSupport Level 2/Project management assistant\nReview, analyse and update user's requests and Incidents\nPerform Level 2 diagnosis and resolution of incidents and requests\nEscalade unresolved issues to IT-APPS level 3 or to vendors\nPerform incident closure, verifying problem resolution with users and documenting of SOP\nAnalyse recurrent incidents and be proactive\nTrack SLA of incidents and requests in Power BI\nAssist the project managers with assigned tasks\nThe precise list of responsibilities described above is only indicative and subject to change,\naccording to the evolution and the needs of the department, and as required by the 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