Lead QA Engineer - IT

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We are looking for a Lead Quality Assurance Engineer to join our ERP Applications team (THOR), supporting the internal IFS ERP landscape running on IFS Cloud.

This role is focused on ensuring high-quality delivery of customizations, service updates, and release updates in a live enterprise ERP environment used within IFS. The key objective is to achieve full IT testing coverage of business-critical flows used across IFS functions.

You will work closely with business stakeholders, ERP functional consultants, and engineering teams to understand real business processes and validate how they are executed within the system. This includes ensuring that end-to-end business scenarios and transactions are fully tested and reliable.

In addition, you will play a key role in driving automation of testing for service and release updates, ensuring consistent and efficient validation of changes introduced through IFS Cloud updates.

This is a unique opportunity to work in an environment where IFS operates as its own customer, giving you exposure to real-world enterprise usage at scale.

Key Responsibilities

• Design and execute test strategies for ERP customizations, service updates, and release cycles
• Understand and validate end-to-end business processes and transactions across ERP domains
• Work closely with business users to identify critical business flow scenarios and ensure full test coverage
• Perform functional, integration, and regression testing across Supply Chain, Finance, CRM, Projects, Procurement, and Sustainability
• Ensure complete regression coverage for all service and release updates
• Drive automation of testing for release cycles (API + UI)
• Perform API testing using Postman or similar tools
• Contribute to CI/CD pipelines and continuous testing practices
• Leverage AI tools / copilots to improve test automation and efficiency
• Manage testing activities and work tracking using JIRA within Agile teams
• Support a multi-assignment delivery model, handling multiple concurrent change streams
• Track, manage, and report defects to support release readiness and production stability

QA & Technical Skills

• Hands-on experience in:
  • Manual testing and functional automation (API + UI)
  • Regression testing in release-driven environments
  • API testing (Postman or similar tools)
  • Working with CI/CD pipelines
• Basic programming knowledge in Java or Python
• Experience or exposure to AI-driven testing / automation approaches

Ways of Working

• Experience working in Agile teams (Scrum/Kanban)
• Hands-on experience using JIRA or similar tools for work tracking
• Ability to work in a global, distributed team environment
• Comfortable working across multiple concurrent assignments and priorities

Qualifications

• A degree in Software Engineering, Computer Science, Information Technology, or equivalent professional experience

• 5+ years of experience in Software Quality Assurance, with strong exposure to both manual testing and test automation

• ERP & Functional Expertise

• Strong functional domain knowledge in Supply Chain, Finance, CRM, Projects, Procurement, or Sustainability
• Demonstrated ability to understand business processes and system transactions within ERP systems
• Experience with ERP platforms such as IFS, SAP, Oracle, or similar
• Hands-on experience in integration testing across enterprise systems and interface

QA & Technical Skills

• Strong knowledge of QA processes, methodologies, and full software development lifecycle (SDLC)

• Hands-on experience in:

  • Manual testing and functional automation (API + UI)
  • Regression testing in release-driven environments
  • API testing using Postman or similar tools
  • Designing and executing end-to-end business flow test scenarios
  • Supporting customizations, service updates, and release testing

• Experience with test automation tools and frameworks (e.g., Selenium, Xray, Cypress or similar)

• Practical understanding of CI/CD pipelines and continuous testing practices

• Basic programming knowledge in Java or Python

• Exposure to or experience with AI-driven testing / automation approaches

Additional Competencies

• Strong analytical and problem-solving skills
• Good communication and stakeholder management skills
• Ability to work in a global, distributed team environment
• Proactive mindset with focus on quality, continuous improvement, and ownership

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.