{"id":3963415,"url":"https://alion.io/job/ifs-technical-onboarding-engineer-ifs-logistics","title":"Technical Onboarding Engineer - IFS Logistics","company":{"id":4263,"name":"IFS","domain":"ifs.com","url":"https://alion.io/company/ifs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":42,"ghost_share":0,"stale_share":0.976,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kolkata, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Cursor","optional":false},{"name":"Master Data Management","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"CI/CD","optional":true},{"name":"dbt","optional":true},{"name":"Django","optional":true},{"name":"GCP","optional":true},{"name":"GitLab CI","optional":true},{"name":"Google BigQuery","optional":true},{"name":"Jira","optional":true},{"name":"Kubernetes","optional":true},{"name":"Notion","optional":true},{"name":"Superset","optional":true},{"name":"Terraform","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-09T10:40:56Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T18:03:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.\nAt IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.\nWe celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.\nBy joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.\nWe’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.\nIf you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.\n About IFS Logistics\nIFS Logistics helps enterprise shippers connect transport data, manage carrier spend and automate execution. The product began as 7bridges and is now part of IFS, with a small team building and running it.\nThe role\nWe are hiring two Tech Onboarding Engineers for six-month fixed-term roles, starting as soon as possible. You will connect carriers and providers, bring customer data into the platform and help named customers reach production while the core squads continue building longer-term foundations.\nThe work is hands-on integration engineering. You will deal with ERP exports, shipment files, invoices, APIs and third-party feeds that are rarely as clean or stable as their documentation suggests.\nThe goal is not simply to process more onboarding work. When the same manual step appears repeatedly, you will turn it into a template, configuration option, self-service tool or well-defined product change. By the end of the contract, the platform should need less manual onboarding than it did when you joined.\nThis is a genuine six-month engagement with no implied permanent conversion.\nWhat you'll work on\nConnect new carriers and providers through APIs and file feeds, including credentials, testing and go-live support.\nMap, clean and validate customer ERP exports, shipment files and invoices into our data model.\nOwn onboarding tasks for named customers against clear delivery dates.\nSupport the Product Operations team as they onboard customers and handle master data management.\nDiagnose failures involving authentication, pagination, rate limits, schema changes and poor source data.\nConvert repeated manual steps into reusable templates, configuration or self-service tooling.\nDocument integrations and failure modes so the core squads can support them after the contract ends.\nWhat we're looking for\nAround two to five years of hands-on software or integration engineering experience.\nPython and enough SQL to investigate data properly.\nExperience with REST APIs, authentication, pagination, retries and rate limits.\nConfidence working with inconsistent third-party data, including missing fields, changing schemas and bad encodings.\nA track record of automating repeated work rather than quietly absorbing it.\nThe ability to run a technical working session with a customer's team and communicate data problems clearly.\nRegular use of AI coding tools such as Cursor or Claude, with a reliable process for checking output.\nThe ability to organise your own work and become productive quickly in a time-boxed engagement.\nNice to have\nLogistics, freight, parcel or supply-chain data experience.\nBigQuery, dbt or comparable data-warehouse tooling.\nEDI or carrier and 3PL integrations.\nPrevious onboarding or implementation engineering in a SaaS company.\nTech stack\nPython and Django REST, TypeScript, Node and React; BigQuery, dbt, Cube Cloud and Superset; Pub/Sub and Datastream; GCP, Kubernetes, Terraform and GitLab CI/CD. We use Cursor and Claude for development, Notion for specifications and Jira for delivery.\nWhat success looks like in the first six months\nThe named customers assigned to you are live on time.\nNew carrier and provider integrations are running with their known failure modes documented.\nAt least two previously manual onboarding steps have become self-service or automated.\nThe permanent squads have a clear, usable handover for every integration you owned.\nWhy we're hiring now\nCustomer and carrier onboarding demand is higher than the core squads can absorb while they improve the platform itself. These roles provide immediate delivery capacity and turn the lessons from current onboardings into better tooling for the next ones.\nWe embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. 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