{"id":3700648,"url":"https://alion.io/job/ig-investment-operations-assistant-manager","title":"Investment Operations Assistant Manager","company":{"id":38407,"name":"IG","domain":"ig.com","url":"https://alion.io/company/ig","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:22:54Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T01:32:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title\nInvestment Operations Assistant ManagerJob Description\nInvestment Operations Assistant Manager \nUK Investment Operations · IG Group · Hybrid (London, 3 days in office)\nAbout IG\nIG is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. \nYour Team\n\nOur UK Investment Operations team is responsible for running, controlling and improving the investment services IG offers to UK clients through our award-winning fintech trading and investment platform. This includes share dealing, Stocks and Shares ISAs, SIPPs and IG Smart Portfolios.\nOur share dealing business is growing, and as Investment Operations Assistant Manager you will play a key part in supporting that growth. Working alongside the Investment Operations Manager, you will help keep our day-to-day operations running smoothly, accurately and in line with FCA requirements.\nThe role sits at a crossroads between product, client experience, compliance, asset servicing and technology. You will act as the bridge between these groups, making sure operational requirements are understood, changes are coordinated, and nothing falls between the cracks.\nYour role in the Team's Success\nDay-to-day operations\nSupporting the daily running of our share dealing and investment operations\nSupporting the processing of corporate actions\nMonitoring client interest and operating incentive payment controls\nData analysis on client incentives and performance\nMaintaining up-to-date procedures and process documentation, ensuring the team operates to documented and controlled standards\nOperational support process improvement and automation\nIdentifying manual steps that could be simplified, automated or made more robust\nHelping make sure system changes are specified, built and tested correctly, with no regressions to trading or investment workflows\nISA, SIPP and regulatory reporting\nPreparing reporting and management information for our ISA committee\nSupporting ISA operational processes, including subscription monitoring and transfers\nSupporting SIPP administration alongside our SIPP administrator\nMonitoring regulatory developments and helping assess their impact on our operations\nClient experience and operational support\nActing as a point of operational expertise for our client experience teams, supporting queries across share dealing, ISAs, SIPPs, Smart Portfolios and incentives\nActing as the senior escalation point for complex client queries and complaints relating to share dealing operational processes, with a clear focus on good client outcomes\nBuilding strong working relationships with stakeholders across the business, including Compliance, Risk, Finance, Dealing, Legal and Account Management\nWHAT YOU'LL NEED\nEssential\nExperience in an operational or customer-facing role, ideally within a UK fintech, broker, investment platform or wealth manager\nAn understanding of the UK share dealing environment, retail investing and online wealth management\nExcellent organisational and administrative skills\nStrong control mindset, with experience of operating and evidencing first line controls and supporting audit or regulatory reviews\nStrong analytical ability and attention to detail, with the ability to interpret data and turn it into clear recommendations\nProficiency in Excel and familiarity with data or reporting tools\nClear written and spoken English, with the ability to explain investment and product topics to non-specialists\nNice to have\nSubject matter expertise in SIPPs\nSubject matter expertise in Stocks and Shares ISAs\nExperience of ISA reporting\nExperience of SIPP administration\nPrevious customer-facing support experience at a share dealing platform, SIPP administrator or Stocks and Shares ISA provider\nKnowledge of corporate actions and trade settlement\nData and dashboarding skills, for example Tableau, Looker or similar tools\nExperience using AI tools to automate or improve operational processes\nExperience of process improvement, automation or change delivery within an operations function\nA relevant professional qualification, such as the CISI Investment Operations Certificate (IOC) or equivalent\nHow You'll Grow\nYour personal and professional development matter to us. Working closely with the Investment Operations Manager, you will build real depth across share dealing, ISA, SIPP and investment operations within a leading fintech, and gain exposure to regulatory reporting, process automation and governance. As our share dealing business expands, there is a clear path to taking on greater ownership and developing your career within IG.\nThe perks:\nCompetitive salary\nFlexible benefits package (12% on top of salary)\nPerformance-related bonuses\nPrivate medical cover\nLife insurance\nContribution to gym memberships\n25 days holiday + birthday off + 2 volunteering days\nOption to buy or sell holiday days\nUnlimited LinkedIn Learning access\nCareer-focused technical and leadership training\nEnhanced parental leave and support\nEmployee-led networks (LGBTQ+, Women’s, Black, Parents & Carers)\nMatched giving for fundraising\nNumber of openings\n1","description_format":"text","description_chars":5435,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership","Life insurance","Parental leave","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Online Brokerage & Trading Platforms","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-11-03T19:22:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/ig-investment-operations-assistant-manager","json_url":"https://alion.io/job/ig-investment-operations-assistant-manager.json","meta":{"generated_at":"2026-11-04T11:11:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16539,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38407},"rest":"https://alion.io/mcp/rest/get_company?id=38407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fig-investment-operations-assistant-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fig-investment-operations-assistant-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fig-investment-operations-assistant-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ig-investment-operations-assistant-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fig-investment-operations-assistant-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3700648}},{"tool":"search_jobs","arguments":{"company":"ig.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3700648},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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