{"id":2120219,"url":"https://alion.io/job/ig-premium-client-manager-emerging-markets","title":"Premium Client Manager (Emerging Markets)","company":{"id":38407,"name":"IG","domain":"ig.com","url":"https://alion.io/company/ig","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":45},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-14T18:06:43Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Job Title\nPremium Client Manager (Emerging Markets)Job Description\nPremium Client Manager, Emerging Markets\nRole title: Premium Client Manager, Emerging Markets\nLocations: Melbourne/Sydney/ Singapore (Hybrid)\nEmployment type: Permanent, full time\nReporting into: Senior Commercial Manager\nJob Description\nSo, who are we?\nHello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks& shares, leveraged products, Futures & Options and Crypto.\nWe are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.\nWe work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.\nAbout the Role\nWe're looking for a Premium Client Manager to grow and service a portfolio of high-value clients across our emerging markets business. You'll own the sourcing of new clients, build genuine relationships with existing ones, and connect them with the analysts and experts who add real value to how they trade.\nAbout the Team\nThis role sits within the Premium team supporting IG's Emerging Markets business, reporting into the Senior Commercial Manager. There are no direct reports. You'll work closely with the wider Premium desk, analysts and subject matter experts, and Salesforce-logged client records to ensure a consistently excellent client experience.\nWhat you’ll do\nDrive own-source acquisition of new high-value clients, building a healthy pipeline of prospective business that reflects the quality of IG's premium client proposition.\nProvide an excellent, proactive service to a small book of managed clients, while also servicing our high-value non-managed client base.\nManage a small book of clients, identifying and introducing commercial opportunities to maximise the value of these house accounts.\nAttend face-to-face meetings and client events, tailoring content to different client tiers and creating opportunities for clients to interact with analysts, experts and Premium Client Managers.\nCarry out live market dealing and trade execution for direct and indirect clients (full training provided), alongside desk support to the Premium team including administrative tasks and inbound client queries.\nMaintain accurate, timely records of client communications, meetings and business agreements, logging them on Salesforce.\nDemonstrate and champion IG's values, driving towards the company's strategic and commercial goals.\nWhat you’ll need for this role\nAt least 5 years' experience in a similar client management, premium service, or broking/derivative sales role.\nFluent in Cantonese, Mandarin and English, with the ability to build rapport and manage complex client conversations in all three.\nGood understanding of emerging markets and the dynamics affecting clients trading within them.\nStrong relationship management and business development skills, with a track record of contact with high-net-worth or professional trading clients.\nComfortable presenting to and engaging with clients at face-to-face meetings and events.\nExcellent attention to detail and record-keeping discipline.\nDesirable\nBackground in financial services or a similarly regulated industry.\nKnowledge of CFDs, margin trading, and related financial products.\nExperience in consultative selling and solution-based sales approaches\nDemonstrated ability to identify cross-selling and upselling opportunities within existing relationships\nHow we work\nWe try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:\nLead and Inspire: Drives trust, alignment, and enthusiasm\nThink Big: Focus on the problems that most impact commercial outcomes\nChampion the client: Understand and prioritize client's needs\nDeliver at pace: Push for fast, sustainable growth;\nRaise the bar: Take ownership, be accountable and share feedback\nWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realize our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.\nThe Perks\nYour growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.\nLearn more about the Perks here!\nJoin us for this exciting journey. Apply now!\nNumber of openings\nMultiple","description_format":"text","description_chars":5246,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-10-08T23:55:15Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.58,"p_room":0.35,"age_days":49,"expected_fill_days":22,"reasons":["conf:11","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ig-premium-client-manager-emerging-markets","json_url":"https://alion.io/job/ig-premium-client-manager-emerging-markets.json","meta":{"generated_at":"2026-10-15T06:50:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38407},"rest":"https://alion.io/mcp/rest/get_company?id=38407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fig-premium-client-manager-emerging-markets"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fig-premium-client-manager-emerging-markets"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fig-premium-client-manager-emerging-markets"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ig-premium-client-manager-emerging-markets\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fig-premium-client-manager-emerging-markets"}]}