Commercial Manager
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 18, 2026.
At IGD, we’reproud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.
That’swhere you come in.
We’relooking for a Commercial Manager who will beresponsible fordriving engagement with our Foundation clients and securing the successful retention of contracted revenue across a portfolio of 30+ accounts. In addition, the Commercial Managerwill achieve revenue growth by upselling and cross-selling clients to new products and services, identifyingopportunities to increase value and strengthen client relationships.
Alongside account management responsibilities, the Commercial Managerwill lead and support project-based commercial initiatives, such as renewal automation, process optimisationand improvements to the client lifecycle. The role requires a highly organised, detail-orientedand process-led individual who can manage multiple priorities and drive initiatives through to successful delivery.
What you’lldo
- Manage and grow a portfolio of 30+ clients, driving engagement, building strong relationshipsand identifyingopportunities to upsell and cross-sell products and services.
- Own client retention and renewal, proactively managing risks, demonstrating
valueand securing contracted revenue.
- Use data, insightand market knowledge to understand client needs, identifycommercial opportunitiesand support informed decision-making.
- Lead commercial projects and process improvements, such as renewal automation, ensuring initiatives are delivered effectively and create measurable value.
- Collaborate across the business and with senior client stakeholders, bringing a structured, detail-orientedand commercially focused approach to delivering results.
What we’relooking for
- Proven commercial acumen - demonstrable experience of driving revenue retention and growth, ideally within a data, research, insightor SaaS environment.
- Strong client relationship skills - confident building trusted relationships, driving engagement and influencing stakeholders at a variety of levels.
- Insight and commercially curious - understands how data and insight inform client decision-making and is curious about how market, economic and sector developments create opportunities and challenges.
- Highly organised and detail-oriented - able to manage 30+ accounts effectively, prioritise competing demands and maintain
a high levelof accuracy.
- Process and project focused - structured and proactive, with the ability to drive initiatives and process improvements through to successful delivery.
- Confident, driven and collaborative - articulate in a business environment, demonstratesa high work ethic and works effectively with colleagues and clients to achieve results.
The rewards
We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.
The location
We are operatinga hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from Central London.
Our behaviours
We’rehungry for better
We solve it together
We make it happen
We say what needs to be said
More about our people
We’relooking for inspiring professionals; talented people who seekpersonal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our clientsand themselves.
We seekand attract the very bestpeople and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates. Please discuss any adjustments that you may requirethroughout the selectionand assessment process.
More about IGD
We are a strategic insight foresight and learning organisation. Here to unite the industry and benefit society. We invest all our profit into Social Impact.
We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providingevidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that benefittheir operations andcontribute to the collective good of society.