{"id":2058024,"url":"https://alion.io/job/igel-enterprise-presales-engineer","title":"Enterprise Presales Engineer","company":{"id":15576,"name":"IGEL","domain":"igel.com","url":"https://alion.io/company/igel","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"B","score":83,"open_postings":34,"ghost_share":0.206,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":79,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":15000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":15000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"TCP/IP","optional":true},{"name":"VMWare","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-05-01T19:22:30Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T05:40:43Z","board_verified":true,"closed_at":null,"days_open":164,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":164},"description":"Position: Enterprise Presales EngineerLocation: US - Remote\nTHE ROLE:\nThis position requires daily customer, business partner and internal team interaction. Together with the regional Sales team you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engaging your peers, and moving sales opportunities towards closure are routine activities.\nDue to compliance and tax reporting reasons, this position is open to candidates living in the following states: AR, AZ, CA, CT, DC, DE, FL, GA, IA, IL, IN, MA, MD, MI, MO, NC, NJ, NY, OH, OR, PA, TX, UT, SC, VA, WA, and WI\nResponsabilidades\nModerate skills with high level of proficiency\nStrong written and verbal communication skills with the ability to communicate effectively with engineers, sales teams, and management\nPresentation skills\nA team player who is influential and builds good working relationships across all levels\nFlexibility, integrity, and creative problem-solving skills are imperative to be successful in this role\nVery good ability to understand and explain complex technical issues in an easy way\nAbility to communicate via phone and email is required\nAbility to listen effectively and show patience while working with customers, colleagues, and partners\nAbility to adapt to new technologies quickly\nAbility to take effective notes\nAbility to multitask effectively and work under pressure\nPositive work ethic \n Technical skills Minimum of four to five years PreSales Engineer experience required\nWorking knowledge of Linux Operating Systems preferred\nIn-depth knowledge of IGEL’s products and solutions, especially IGEL OS, the Universal Management Suite and the IGEL Cloud Gateway or other Thin Client/Endpoint operating systems is a plus\nWorking knowledge of Windows Operating Systems\nExperience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments\nKnowledge of networking concepts, including TCP/IP, DHCP, DNS, AD, etc.\nGood understanding of the solutions offered by IGEL’s technology partners\nRequisitos\nBe part of a team of PreSales engineers providing excellent service to IGEL’s customers and partners \nTechnical contact for new customers from the discovery and qualification phase to post sales handover\nBuild and maintain customer and partner rapport through virtual meetings and on-site visits\nAnalysis of customer needs and development of technical solutions\nPrepare, execute, and support proof of concepts\nTake ownership of technical RFIs, RFPs and public tenders and respond in time\nAdhere to the IGEL reference architecture and best practices\nBecome a Subject Matter Expert in a specific technology stack\nUse of remote tools to demonstrate IGEL’s solutions and to assist customers in troubleshooting issues\nEnsure a clear and professional communication between our teams and the customer\nExecution and pro-active preparation and follow-up of technical product presentations and workshops\nDemonstrate our technology at industry events and tradeshows\nPromote IGEL training offerings, additional IGEL services and IGEL Certifications\nWorks under general supervision and may consult with senior colleagues on new projects\nLatitude for independent judgement\nCollaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership to create new technical sales strategies\nCommunication of customer / market requirements to the Product Management and Development\nContinue education by attending training sessions and reading technical documentation\nWork through technical issues at the operating system level\nManage technical issues, solutions, and sales opportunity progress by creating cases within IGEL’s helpdesk system \nManage case escalation to maintain forward movement on sales opportunities\nAbility and willingness to travel as needed\nBeneficios\nHealth, dental, vision, and prescription benefits (employee premiums covered by IGEL)\n11 company-paid holidays per year\n18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)\nSick time of 10 days per year, with rollover of unused days\n401(k) plan with 100% company match, up to $15,000 per year\nPaid maternity and paternity leave\nMonthly home office allowance\nRemote working opportunities and flexible working times, so you can combine your demanding work with your personal goals\nEmployee Assistance Program (EAP) and Financial Wellness tool\nCompany-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage\nWellbeing apps, including Rightway, Headspace and Wellhub\nTraining and development opportunities to advance your career\nPresident’s Club for the highest performing salespeople and overachievers\nAn amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere\nA highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!\nIGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.\nAdditional information:\nPlease click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants","description_format":"text","description_chars":5673,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Home office","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Iowa","iso":null,"kind":"city"},{"name":"Florida","iso":null,"kind":"city"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Virginia","iso":null,"kind":"city"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Michigan","iso":null,"kind":"city"},{"name":"Illinois","iso":null,"kind":"city"},{"name":"Missouri","iso":null,"kind":"city"},{"name":"Utah","iso":null,"kind":"city"},{"name":"Pennsylvania","iso":null,"kind":"city"},{"name":"Maryland","iso":null,"kind":"city"},{"name":"Massachusetts","iso":null,"kind":"city"},{"name":"Arkansas","iso":null,"kind":"city"},{"name":"Connecticut","iso":null,"kind":"city"},{"name":"Delaware","iso":null,"kind":"city"},{"name":"Washington","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"},{"name":"North Carolina","iso":null,"kind":"city"},{"name":"Ohio","iso":null,"kind":"city"},{"name":"Oregon","iso":null,"kind":"city"},{"name":"Wisconsin","iso":null,"kind":"city"},{"name":"District of Columbia","iso":null,"kind":"city"},{"name":"South Carolina","iso":null,"kind":"city"},{"name":"Indiana","iso":null,"kind":"city"},{"name":"Georgia","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"},{"name":"Arizona","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","IT Service & Asset Management","Operating Systems","Virtualization & Containers"],"lifecycle":[{"event":"open","at":"2026-10-08T00:40:19Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.661,"p_room":0.28,"age_days":164,"expected_fill_days":79,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":15000,"is_top_pay":false},"html_url":"https://alion.io/job/igel-enterprise-presales-engineer","json_url":"https://alion.io/job/igel-enterprise-presales-engineer.json","meta":{"generated_at":"2026-10-13T08:55:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13312,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15576},"rest":"https://alion.io/mcp/rest/get_company?id=15576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Figel-enterprise-presales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Figel-enterprise-presales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Figel-enterprise-presales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/igel-enterprise-presales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Figel-enterprise-presales-engineer"}]}