{"id":2058021,"url":"https://alion.io/job/igel-senior-enterprise-presales-engineer","title":"Senior Enterprise Presales Engineer","company":{"id":15576,"name":"IGEL","domain":"igel.com","url":"https://alion.io/company/igel","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"A","score":91,"open_postings":34,"ghost_share":0,"stale_share":0.176,"repost_share":0,"time_to_fill_p50_days":200,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":null,"max":15000,"currency":"USD","period":"year","gross":null,"usd_annual":15000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Zero Trust","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"TCP/IP","optional":true},{"name":"VMWare","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-09-02T13:49:44Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-15T09:13:49Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":42},"description":"Position: Senior Enterprise Presales EngineerLocation: US-Remote\n\nTHE ROLE:\nThis position requires daily customer, business partner and internal team interaction. Together with the regional sales team you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engaging your peers, and moving sales opportunities towards closure are routine activities. The role will support customers across traditional IT and Operational Technology (OT) environments, helping them evaluate and implement secure endpoint solutions that address the unique security, connectivity, and availability requirements of distributed and industrial systems.\nResponsabilidades\nExperience working with or supporting Operational Technology (OT) environments, including an understanding of the unique security, availability, and endpoint requirements of industrial and operational systems. \nUnderstanding of Zero Trust and IT/OT security principles, including approaches for securing distributed endpoints, connected devices, and access to critical operational environments. \nStrong written and verbal communication skills with the ability to communicate effectively with engineers, Salez teams, and management \nStrong presentation skills \nA team player who is influential and builds good working relationships across all levels \nFlexibility, integrity, and creative problem-solving skills are imperative to be successful in this role \nVery good ability to understand and explain complex technical issues in an easy way \nAbility to communicate via phone and E-Mail \nAbility to listen effectively and show patience while working with customers, colleagues, and partners \nAbility to adapt to new technologies quickly \nAbility to take effective notes \nAbility to multitask effectively and work under pressure \nPositive work ethic \nTechnical skills\n Minimum of four to five years PreSales Engineer experience required \nWorking knowledge of Linux Operating Systems preferred \nIn-depth knowledge of IGEL’s products and solutions, especially IGEL OS, the Universal Management Suite and the IGEL Cloud Gateway or other Thin Client/Endpoint operating systems is a plus \nWorking knowledge of Windows Operating Systems \nExperience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments \nKnowledge of networking concepts, including TCP/IP, DHCP, DNS, AD, etc. \nGood understanding of the solutions offered by IGEL’s technology partners \nRequisitos\nBe part of a team of PreSales engineers providing excellent service to IGEL’s customers and partners \nPartner with customers and internal teams to assess technical requirements in IT and Operational Technology (OT) environments and recommend secure endpoint solutions aligned with Zero Trust and business continuity needs.\nTechnical contact for new customers from the discovery and qualification phase to post sales handover\nBuild and maintain customer and partner rapport through virtual meetings and on-site visits\nAnalyze customer needs and development of technical solutions\nPrepare, execute, and support proof of concepts\nTake ownership of technical RFIs, RFPs and public tenders and respond in time\nAdhere to the IGEL reference architecture and best practices\nBecome a Subject Matter Expert in a specific technology stack\nUse remote tools to demonstrate IGEL’s solutions and to assist customers in troubleshooting issues\nEnsure a clear and professional communication between our teams and the customer\nExecution and pro-active preparation and follow-up of technical product presentations and workshops\nDemonstrate our technology at industry events and tradeshows\nPromote IGEL training offerings, additional IGEL services and IGEL Certifications\nWorks under general supervision and may consult with senior colleagues on new projects\nLatitude for independent judgement\nCollaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership to create new technical sales strategies\nCommunicate customer and market requirements to the Product Management and Development teams\nContinue education by attending training sessions and reading technical documentation\nWork through technical issues at the operating system level\nManage technical issues, solutions, and sales opportunity progress by creating cases within IGEL’s helpdesk system \nManage case escalation to maintain forward movement on sales opportunities\nAbility and willingness to travel as needed\nBeneficios\nHealth, dental, vision, and prescription benefits (employee premiums covered by IGEL)\n11 company-paid holidays per year\n18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)\nSick time of 10 days per year, with rollover of unused days up to maximum limit\n401(k) plan with 100% company match, up to $15,000 per year\nPaid maternity and paternity leave\nMonthly home office allowance\nRemote working opportunities and flexible working times, so you can combine your demanding work with your personal goals\nEmployee Assistance Program (EAP) and Financial Wellness tool\nCompany-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage\nWellbeing apps, including Rightway, Headspace and Wellhub\nTraining and development opportunities to advance your career\nPresident’s Club for the highest performing salespeople and overachievers\nAn amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere\nA highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!\nIGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.Additional information:\nPlease click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants","description_format":"text","description_chars":6332,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Home office","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","IT Service & Asset Management","Operating Systems","Virtualization & Containers"],"lifecycle":[{"event":"open","at":"2026-10-08T00:40:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":42,"expected_fill_days":200,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":15000,"is_top_pay":false},"html_url":"https://alion.io/job/igel-senior-enterprise-presales-engineer","json_url":"https://alion.io/job/igel-senior-enterprise-presales-engineer.json","meta":{"generated_at":"2026-10-15T10:04:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15216,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15576},"rest":"https://alion.io/mcp/rest/get_company?id=15576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Figel-senior-enterprise-presales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Figel-senior-enterprise-presales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Figel-senior-enterprise-presales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/igel-senior-enterprise-presales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Figel-senior-enterprise-presales-engineer"}]}