# Technical Relationship Manager (m/f/d) DACH - Germany, Remote

LOCATION: DACH, RemoteTHE ROLE: The overall role of the IGEL TRM is to cement a close working relationship between IGEL and the customer, helping them to strategically develop their adoption of IGEL technology solutions. The TRM provides a central focal point between the customer and the various functional divisions within IGEL. TASKS AND RESPONSIBILITIES: Develop and maintain strong, long-term strategic relationships with enterprise customers. Act as a trusted technical advisor, ensuring successful deployment and expansion of IGEL solutions. Provide technical knowledge transfer and continuous enablement on IGEL technologies. Manage and escalate complex support issues through to resolution. Serve as a liaison between customer and IGEL Product Management for feature requests. Guide and validate customer projects, upgrades, and implementation strategies. Create and maintain detailed customer account plans, including infrastructure documentation, project timelines, and strategic roadmaps. Understand customer environments and provide recommendations to enhance performance, stability, and efficiency. Identify cross-selling and upselling opportunities based on customer needs and IGEL’s p

- **Id**: 4020106
- **Url**: <https://alion.io/job/igel-technical-relationship-manager-mfd-dach-germany-remote>
- **Role**: Management
- **Role family**: Management
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_regions
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Locations**: Germany
- **Countries**: DE
- **Hiring countries**: DE, AT, CH
- **Hiring countries total**: 3
- **Experience years min**: 5
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T10:46:31Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-10T14:43:03Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3950
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Hardware, IT Service & Asset Management, Operating Systems, Virtualization & Containers

## Company

- **Id**: 15576
- **Name**: IGEL
- **Domain**: igel.com
- **Url**: <https://alion.io/company/igel>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: HiBob

### Truth index

- **Grade**: A
- **Score**: 86
- **Open postings**: 29
- **Ghost share**: 0
- **Stale share**: 0.345
- **Repost share**: 0
- **Time to fill p50 days**: 68
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **Active Directory** — Optional: no
- **Bash** — Optional: no
- **DHCP** — Optional: no
- **DNS** — Optional: no
- **ITIL** — Optional: no
- **LDAP** — Optional: no
- **PowerShell** — Optional: no
- **Python** — Optional: no
- **Scrum** — Optional: no
- **TCP/IP** — Optional: no
- **Windows** — Optional: no
- **Agile** — Optional: yes
- **Confluence** — Optional: yes
- **Jira** — Optional: yes
- **Kanban** — Optional: yes
- **MS SQL** — Optional: yes
- **Oracle** — Optional: yes
- **PostgreSQL** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Germany** — Iso: DE; Kind: country
- **Austria** — Iso: AT; Kind: region
- **Switzerland** — Iso: CH; Kind: region

## Lifecycle

- Event: open; At: 2026-11-10T14:43:03Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 68
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-10T15:12:09Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.