{"id":1089707,"url":"https://alion.io/job/ignite-av-engineer-ironbow-specialist","title":"AV Engineer / IronBow Specialist","company":{"id":678736,"name":"Ignite IT Services","domain":"igniteitservices.com","url":"https://alion.io/company/igniteitservices","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":19,"ghost_share":0,"stale_share":0.474,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Suitland-Silver Hill, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T13:01:18Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-09T16:07:54Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"The AV Engineer / IronBow Specialist will support, maintain, troubleshoot, and optimize enterprise audio/visual and collaboration environments, with a focus on IronBow-supported collaboration solutions and integrated conferencing capabilities. This role requires a strong technical foundation in network topology, collaboration technologies, and fully integrated audio and video systems used in high-visibility, mission-critical environments.\nThe ideal candidate will have hands-on experience supporting Cisco Webex Room Kit technologies, enterprise A/V platforms, audio networking, control systems, and multimedia collaboration solutions. The engineer must be able to diagnose complex issues across infrastructure, network, endpoint, hardware, software, and application layers, identify root causes, and implement timely resolutions that minimize operational disruption.\nKey Responsibilities\nSupport, configure, maintain, and troubleshoot enterprise A/V and collaboration systems, including Cisco Webex Room Kit technologies.\nProvide technical support for IronBow-supported collaboration solutions and related enterprise collaboration infrastructure.\nMaintain fully integrated audio and video environments supporting conference rooms, executive briefing spaces, and enterprise collaboration services.\nDiagnose and resolve hardware, software, audio, video, control system, and network connectivity issues.\nTroubleshoot issues across multiple OSI layers, including Layer 1 physical connectivity, Layer 2 switching, Layer 3 routing, Layer 6 presentation, and Layer 7 application services.\nIdentify system breakpoints, perform root cause analysis, and implement corrective actions to restore service.\nSupport and configure enterprise A/V platforms, including Biamp/Tesira, Crestron, Aurora multimedia solutions, and Dante-enabled audio networking environments.\nCoordinate with infrastructure, networking, telecommunications, endpoint support, and operations teams to resolve cross-functional technical issues.\nMonitor system performance and support preventative maintenance activities to ensure reliable collaboration services.\nDocument troubleshooting steps, configurations, resolutions, and operational procedures.\nSupport high-priority meetings, executive events, and mission-critical collaboration sessions as needed.\nRecommend improvements to enhance system reliability, performance, scalability, and user experience.\nRequirements\nQualifications\nDeep understanding of enterprise network topology and how A/V systems integrate with network infrastructure.\nExtensive hands-on experience supporting and configuring Cisco Webex Room Kit collaboration technologies.\nStrong experience with enterprise audio/visual systems and integrated conferencing environments.\nProficiency with Biamp/Tesira audio platforms.\nExperience with Crestron control systems.\nExperience with Aurora multimedia solutions.\nKnowledge of Dante-enabled audio networking environments.\nAbility to troubleshoot complex technical issues across hardware, software, network, endpoint, and application layers.\nExperience diagnosing issues across OSI Layers 1, 2, 3, 6, and 7.\nStrong root cause analysis and problem-resolution skills.\nAbility to work effectively in high-visibility, mission-critical operational environments.\nExcellent communication, collaboration, and cross-functional coordination skills.\nPreferred Qualifications\nExperience supporting IronBow-delivered or IronBow-managed enterprise collaboration solutions, monitoring tools, and management platforms.\nExperience supporting enterprise conference rooms, executive briefing centers, operations centers, or large-scale integrated collaboration environments.\nFamiliarity with telecommunications, endpoint support, and enterprise infrastructure operations.\nExperience supporting federal, government, or highly regulated enterprise environments.\nExperience developing or maintaining technical documentation, SOPs, and troubleshooting guides.\nCore Competencies\nEnterprise A/V engineering\nCisco Webex Room Kit support\nIronBow collaboration solution support\nNetwork-aware troubleshooting\nIntegrated collaboration systems\nAudio/video signal flow analysis\nRoot cause analysis\nCross-functional technical coordination\nMission-critical operational support\nStrong customer service and executive support presence\nBenefits\n401(k) with matching and 100% Vested\nHealth Insurance - 3 plans to select from\nDental insurance\nVision Insurance\nHealth savings account\nLife insurance\nShort Term Disability\nLong Term Disability\nAD&D\nPaid time off\nProfessional development assistance\nTraining\nTuition reimbursement\nFlexible schedule\nFlexible spending account\nReferral program\nPaid Legal Plan\nand more....\nIgnite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.\nApplicants selected may be required to possess and maintain a government clearance\nUS CITIZENSHIP REQUIRED","description_format":"text","description_chars":5319,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Dental insurance","Flexible schedule","Health insurance","Life insurance","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-09-21T13:01:18Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.803,"p_room":0.75,"age_days":48,"expected_fill_days":50,"reasons":["conf:4","urgency","win:late"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/ignite-av-engineer-ironbow-specialist","json_url":"https://alion.io/job/ignite-av-engineer-ironbow-specialist.json","meta":{"generated_at":"2026-11-09T23:28:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678736},"rest":"https://alion.io/mcp/rest/get_company?id=678736"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fignite-av-engineer-ironbow-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fignite-av-engineer-ironbow-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fignite-av-engineer-ironbow-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ignite-av-engineer-ironbow-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fignite-av-engineer-ironbow-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1089707}},{"tool":"search_jobs","arguments":{"company":"igniteitservices.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1089707},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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