{"id":1989598,"url":"https://alion.io/job/ihub-solutions-it-executive","title":"IT Executive","company":{"id":3906344,"name":"Ihub Solutions","domain":"ihubsolutions.com","url":"https://alion.io/company/ihub-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":5000,"currency":"SGD","period":"month","gross":true,"usd_annual":46956},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-07T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Company Description\nEstablished in 2000 and headquartered in Singapore, iHub Solutions is a Logistics Technology (LogTech) firm providing third-party logistics services across Asia, with offices in Singapore, Malaysia, Hong Kong, Thailand, and the Philippines. Our warehousing and last-mile fulfilment services are powered by a proprietary technology stack, featuring our Virtual Logistics System (VLS) WMS and Cloud Transport System (CTS) TMS. Beyond standard3PL, we act as a software integrator and e-commerce enabler, seamlessly connecting logistics data with ERP systems and e-commerce platforms to provide greater visibility and smarter operations.\nRole Description\nWe are seeking an IT Executive to support and maintain day-to-day IT operations across Singapore and our regional offices. This role encompasses IT support, user and device management, infrastructure coordination, vendor and asset management, cybersecurity support, and business application administration. The ideal candidate is technically proficient, highly resourceful in troubleshooting, and committed to delivering excellent user support.\nRole Responsibilities\nServe as the primary point of contact for IT support across Singapore and regional offices.\nProvide daily IT support to users and resolve hardware, software, Microsoft 365, VPN, and access-related issues.\nManage user accounts, passwords, permissions, onboarding, and offboarding access across IT systems.\nSet up, configure, troubleshoot, and maintain laptops, desktops, mobile devices, printers, and peripherals.\nSupport basic server monitoring, network troubleshooting, backup checks, and infrastructure coordination.\nAssist with endpoint security, phishing alerts, patching, MFA, VPN security, access reviews, and incident escalation.\nCoordinate with vendors for cybersecurity, equipment, systems, maintenance, repairs, renewals, and issue resolution.\nManage IT asset inventory, procurement, device issuance and returns, lifecycle tracking, and MDM compliance.\nSupport software installation, troubleshooting, application testing, system updates, rollouts, and improvements.\nMaintain IT documentation, support records, reports, audit evidence, and recommend process improvements.\nPerform ad hoc IT duties and support new IT initiatives as assigned by management.\nRole Requirements\nDegree in Information Technology, Computer Science, or a related field.\nPreferably 2 years of relevant IT Executive experience, IT support, desktop support, system support, infrastructure support, or cybersecurity support experience.\nExperience liaising with IT vendors, cybersecurity vendors, infrastructure vendors, or managed service providers.\nKnowledgeable in Windows Operating System, Microsoft Office, Microsoft 365, and common enterprise applications.\nKnowledgeable in Active Directory, servers, storage, backups, LAN, Wi-Fi, VPN, and access points.\nBasic cybersecurity knowledge including endpoint protection, antivirus/EDR, phishing awareness, MFA, patching, access control, and incident escalation.\nExperience in software testing, application support, cybersecurity operations, endpoint security, or infrastructure coordination.\nLinux OS knowledge and support experience is an advantage\nStrong troubleshooting skills\nGood Interpersonal and communication skills\nMust be analytical, self-motivated and committed\nSkills\nDiagnostic Skills, Access Points, OS experience, IT Infrastructure, Endpoint Protection, Peripheral Equipment, Information Technology, Hardware and Software Support, Liaise With System Vendors, Information Technology and Services industry, Asset and Inventory Management, IT Security Operations, Endpoint Security, support of IT projects, Computer 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now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":16,"reasons":["seen:3","win:early","comp:junior"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":46956,"is_top_pay":false},"html_url":"https://alion.io/job/ihub-solutions-it-executive","json_url":"https://alion.io/job/ihub-solutions-it-executive.json","meta":{"generated_at":"2026-10-11T19:38:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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