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Location
In office (Shanghai)
Seniority
Middle
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 19, 2026. IKEA scores B on the Alion truth index.

Overview
Company
Impact
Profile match
IKEA is the global home furnishing brand founded in Sweden in 1943, and its main website is operated by Inter IKEA Systems, the worldwide IKEA franchisor based in Delft in the Netherlands. The wider Inter IKEA Group develops the product range and runs purchasing, supply and manufacturing operations, including IKEA Industry factories in Poland and Portugal, while franchisees such as Ingka Group operate IKEA stores worldwide. Its openings span production workers, forklift operators, maintenance and PLC technicians, design and embedded software engineers, business developers at purchasing offices, transport planners, finance staff and store co-workers.

Hej Customs Operations Specialist,

Do you want to go to work and help create a better life at home?

With us, you can feel at home in your work while sharing that feeling with millions of people around the world. We encourage you to stand up for yourself and others, creating an environment where everyone feels welcome. We invite you to open new doors, embrace mistakes, and grow from them. As our Customs Operations Specialist, you’ll have many opportunities to try things you’ve never done before.

Your new job

As a Customs Operations Specialist, you’ll play an important part in the team and contribute to a better everyday life for the many. Your primary focus will be to send correctly compiled import declarations using a digital solution in direct contact with Customs Authorities in each country. The impact of our work will resonate in homes and hearts across the world. On a typical working day, you will:

  • Control and investigate various issues to secure compliance in securing every customs declaration according to countries legislations.

  • Secure good communication and support to and from other IKEA units, external service providers and authorities within Asia Pacific to ensure timely, accurate and compliant entries according to customs rules and regulations

  • Contribute to the development of how we work and reach our goals within the department.

What we’d like you to bring to the table

To be successful in the role as a Customs Operations Specialist we believe you are:

  • Experienced in or hold an education within the field of customs and import operation, logistics or supply chain

  • Familiar with Microsoft Office tools, especially Excel

  • Comfortable with working and navigating in digital IT solutions

  • Fluent in both written and spoken English

It’s a plus if you also:

  • Are service-minded with a clear and respectful way of communicating

  • Work in a structured way both on your own, in a team and with relevant stakeholders.

  • Find motivation in routine-based work and a process driven environment with a high pace.

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