{"id":4260510,"url":"https://alion.io/job/ikeja-field-team-leader","title":"Field Team Leader","company":{"id":689308,"name":"Ikeja","domain":"ikeja.co.za","url":"https://alion.io/company/ikeja","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T15:17:33Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T15:17:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for a hands-on and technically skilled Field Team Leader to lead a team of Field Technicians and deliver high-quality installations, maintenance and service support to ikeja clients.\nThe role combines technical execution with team leadership, ensuring that all field work is completed safely, efficiently and to ikeja’s quality standards. The FTL also oversees team performance, tools, equipment and vehicles, while serving as the primary on-site point of contact for clients.\nKey Responsibilities\nAs a Field Team Leader, you will be responsible for leading and supporting your team in the installation, maintenance, relocation and removal of ikeja’s network equipment. You will provide on-site technical guidance, oversee job completion and ensure that work is properly documented, safety standards are followed and clients receive professional service.\nPlan, coordinate and supervise team activities, including installations, maintenance, relocations and uninstalls.\nEnsure all tasks are completed accurately, safely and in line with ikeja’s SOPs and quality standards.\nLead, motivate and hold team members accountable for their performance and professionalism, providing coaching and on-site technical guidance.\nRepresent ikeja professionally at every client interaction, communicating clearly and managing client expectations.\nMaintain accountability for all tools, materials, test equipment and the vehicle assigned to the team.\nEnsure all tickets are completed, documented and closed off correctly on WebApps.\nSubmit daily summaries and updates on job activities, escalating complex issues, delays or obstacles to the Field Team Controller (FTC).\nEnsure all team members follow ikeja’s health, safety and operational standards, including the correct use of PPE.\nPerform regular checks to ensure all tools and equipment are functional, safe and complete and report any loss, damage, or malfunction to the FTC.\nPromote operational discipline, punctuality, adherence to procedures and continuous skills development within the team.\nRequirements\nMust have: Valid driver's license (held for a minimum of 1 year). Must be competent and confident driving a manual transmission vehicle in congested and challenging informal settlement roads and environments.\nCandidates will be required to undergo a practical driving competency assessment as part of the selection process.\nMatric or Grade 12 (advantageous).\nMinimum 2 years of field operations experience, preferably in telecommunications or wireless network installations.\nProven team leadership experience: ability to guide, coach and hold technicians accountable.\nStrong technical skills and historical performance in installations, maintenance, troubleshooting and use of hand and power tools.\nComfortable working at heights.\nEvidence of strong task completion and time management abilities.\nBonus: you live in or are familiar with all the areas we serve.\nKey Attributes\nStrong leadership and communication skills.\nExcellent technical competence and problem-solving ability.\nHigh attention to detail and commitment to quality.\nDependability, integrity and composure under pressure.\nPassion for service excellence and customer satisfaction.\nBenefits\nThe opportunity to grow both in your personal and professional capacity.\nHealth insurance and provident fund.\nGroup risk cover. \nAccess to an online wellness platform, providing free and confidential support from licensed therapists. \nHow to apply:\nTo apply for this role, please submit your recentresume outlining your experience and qualifications as part of this process.\nClosing date: 20 November 2026\nShould you not hear from us within 14 working days of the closing date, please consider your application unsuccessful.","description_format":"text","description_chars":3741,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health 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