{"id":4020496,"url":"https://alion.io/job/ikhokha-trainer","title":"Trainer","company":{"id":57418,"name":"iKhokha","domain":"ikhokha.com","url":"https://alion.io/company/ikhokha","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Umhlanga, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Miro","optional":false},{"name":"Post-training","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-10T09:36:26Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T14:53:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"iKhokha is a place where chance takers become change makers.\nAt iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses in South Africa.\n Lights on. Energy up. Learning in action!\nWe're looking for a dynamic Trainer who can spark curiosity, challenge thinking and turn everyday learning into extraordinary growth. If you love developing people and making an impact, we want you!\nSo, what will you do?\nYou will design and deliver impactful learning interventions across all levels and functions of the organisation, tailored to enhance technical, functional, and behavioural competencies.\nYou will ensure that employees are equipped to perform effectively and excel in their roles through diverse and engaging training mediums.\nYou will foster a culture of continuous learning, aligning training initiatives with organisational goals and promote the development of skills critical to business success.\nIn addition to the above, you will:\nConduct onboarding and training for new hires as well as provide a consistent, uniformed training approach on both functional and technical knowledge, with all new starters in their relevant roles and departments, across the business at different levels.\nCreate training programs that are tailored to the needs of specific roles and levels within the organisation.\nDevelop engaging and interactive training materials, including e-learning modules, presentations, job aids, and workshop guides.\nDevelop scenarios for role playing activities as well as to accommodate various learning interventions.\nCollaborates effectively with the rest of the team to brief Designs and develop training materials, ensuring comprehensive coverage of technical information while meeting learning objectives.\nConduct impactful learning experiences tailored to the audience that drive skill development and behavioural change across all levels of the organisation.\nAdapt facilitation techniques to ensure relevance and engagement for diverse learner profiles.\nDeliver training in various formats, including in-person workshops, virtual sessions, and hybrid models, ensuring seamless execution in each.\nLeverage appropriate tools and technologies to enhance learning experiences, such as virtual breakout rooms, collaborative whiteboards, and simulations.\nTrain across multiple levels across the organisation and ensuring training sessions are inclusive, engaging, and impactful.\nFacilitate training on all learning materials across the organisation, encompassing technical, functional, and soft skills development.\nEnsure learners gain proficiency in key subject areas, adapting delivery style to maximise understanding and application.\nCreate a positive, interactive learning environment that fosters open communication and collaboration, and knowledge retention.\nUse storytelling, role-playing, case studies, and hands-on activities to enhance engagement and retention.\nUse gamification, microlearning, and scenario-based training to align with modern learning preferences.\nActively encourage participation, addressing resistance or disengagement constructively.\nAddress learner questions and challenges effectively during sessions.\nServe as a post-training resource, offering follow-up support and clarification to reinforce learning.\nMeasure the effectiveness of training initiatives and apply insights to improve future programs.\nProvide feedback and performance data to the Learning Manager and Instructional Designer training team to assess training impact and refine collateral.\nProvide evidence of training to Learning and Development Specialist.\nContinuously refine delivery methods based on evaluation results.\nBe responsible for accurately storing, managing, and distributing training materials across the business to ensure consistency and accessibility.\nWork closely with the Learning Manager, foster strong relationships with stakeholders to ensure training aligns with business objectives and employee needs.\nCommunicate training plans, schedules, updates and outcomes effectively to all stakeholders.\nSupport cross-functional projects that require training expertise.\nFoster cross-functional collaboration to integrate training into broader initiatives and within the organisation's overall strategic direction.\nCoordinate diaries with stakeholders and employees requiring training.\nEnsure the logistics of the venue, refreshments have been arranged and secured for the training.\nMaintain and ensure up to date training records and registers are stored on SharePoint, according to compliance reporting standards.\nWorks closely with the Learning and Development Specialist to coordinate and administer training programs, ensuring seamless execution and alignment with organizational goals.\n Bachelor’s degree in Education, Human Resources, Business Administration, or a related field.\nDeal Breakers:\nMinimum 6 years’ experience in training and development of which 4 years’ experience in a role training a diverse audience across all levels and functions with the following:\nProven expertise in designing and delivering training content across technical, functional, and behavioural competencies along with a demonstrated ability to design and conduct role-playing scenarios to enhance skill application.\nHands-on experience using Learning Management Systems (LMS), e-learning platforms, and scenario-based learning techniques.\nDemonstrated expertise in instructional design models (e.g., ADDIE, SAM) and adult learning principles.\nProficiency in multiple delivery methods: in-person, virtual, hybrid, and self-directed learning as well as advanced facilitation and presentation skills, with the ability to adapt techniques to suit varied learner profiles and organisational needs.\nAbility to design engaging and easy to understand presentations and supporting collateral.\nProficient with industry-standard tools such as Microsoft Office, Miro, Canva, and other collaborative technologies.\nTravel will be required for on-site training delivery based on business needs.\nAbility to develop and conduct summative and formative assessments and the ability to compile and present detailed progress reports.\nIn addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:\nCertification in training delivery or instructional design (e.g., Train-the-Trainer, Certified Professional in Talent Development (CPTD), or equivalent would be advantageous.\nQualification in facilitation and assessment would be advantageous.\nExperience in a fast-paced, diverse industry such as fintech or sales preferred as well as staying up to date with the new market trends.\nComprehensive understanding of functional and technical skills required in sales, customer support, and operational roles.\nDemonstrated ability to translate complex technical concepts into clear, engaging training that is easily understood by diverse audiences.\nProven learning mindset with strong adaptability to stay current with the latest training methodologies and industry trends.\nAnalytical skills to assess training effectiveness and implement continuous improvements, and understanding of training evaluation frameworks (e.g., Kirkpatrick’s Model).\nKnowledge of technical concepts, product development cycles, and customer-centric processes.\nStrong knowledge of the sales process, sales techniques and its best practices.\nAbility to work individually and as a team player, have good time management skills and a strong attention to detail.\nExcellent stakeholder relationship building and management as well as the ability to influence implementation.\nStrong communication, interpersonal, and coaching skills to engage and support diverse audiences and stakeholders.\nStrong organisational and project management skills to handle multiple training initiatives simultaneously.\n Perks of joining the Tribe?\nWork in a high-growth company with tangible results you're accountable for.\nEnjoy hybrid, remote, and in-office work models.\nCompetitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.\nVisionary leadership.\nSeize the opportunity for study leave. \nAccess to on-demand learning at your fingertips.\nExperience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).\nIf you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. \nStay Sharp!\nJob scams are out there, but we’ve got your back. Here’s how to keep it real when applying:\nApply the iK way:\nGo via our Careers page or verified platforms (Smart Recruiters).\nWe’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.\nIf something feels off, pause and confirm the role on our site before responding.\nYour journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.","description_format":"text","description_chars":9277,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-10T14:53:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:3","win:early"],"computed_at":"2026-11-10T18:27:54Z"},"pay":null,"html_url":"https://alion.io/job/ikhokha-trainer","json_url":"https://alion.io/job/ikhokha-trainer.json","meta":{"generated_at":"2026-11-10T18:27:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8368,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57418},"rest":"https://alion.io/mcp/rest/get_company?id=57418"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fikhokha-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fikhokha-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fikhokha-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ikhokha-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fikhokha-trainer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4020496}},{"tool":"search_jobs","arguments":{"company":"ikhokha.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4020496},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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