# IT Support Engineer (2nd Level)

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector. Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics-blending deep industry knowledge with advanced, future-ready technologies. At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow. We’re looking for curious, driven people who want to create impact through technology-and grow with us. As we continue to grow, we are seeking a skilled and motivated IT Support Engineer (2nd Level) to join our support team. This role is essential in ensuring that our clients experience seamless functionality with our software products. Responsibilities: · Provide fi

- **Id**: 19186
- **Url**: <https://alion.io/job/iknowhow-s-a-it-support-engineer-2nd-level>
- **Role**: Support
- **Role family**: Support
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Psychikó, Greece
- **Countries**: GR
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-19T00:00:00Z
- **Employer posted date**: 2026-06-19
- **Last verified at**: 2026-11-09T12:12:21Z
- **Board verified**: yes
- **Days open**: 143
- **Description format**: text
- **Description chars**: 2927
- **Description truncated**: no
- **Benefits**: Growth opportunities, Health insurance
- **Relocation offered**: no
- **Industries**: Digital Government, IT Consulting & Digital Transformation, Robotic Software & Control Systems, EHR & Clinical Software

## Company

- **Id**: 5475
- **Name**: iKnowHow
- **Domain**: iknowhow.com
- **Url**: <https://alion.io/company/iknowhow-s-a>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Technologies

- **Bash** — Optional: no
- **Jira** — Optional: no
- **Linux** — Optional: no
- **PowerShell** — Optional: no
- **ServiceNow** — Optional: no
- **SQL** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 143

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Greece** — Iso: GR; Kind: country

## Lifecycle

- Event: open; At: 2026-06-19T00:00:00Z

## Liveness

- **Score**: 11
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.387
- **P room**: 0.28
- **Age days**: 143
- **Expected fill days**: 55
- **Reasons**: conf:3, velocity, win:tail, crowd:
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.