{"id":1713483,"url":"https://alion.io/job/ilani-player-services-supervisor-graveyard","title":"Player Services Supervisor (Graveyard)","company":{"id":2161690,"name":"ilani","domain":"ilaniresort.com","url":"https://alion.io/company/ilaniresort","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-08T20:16:29Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES\nIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:\nhttps://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5425.htmldPledge for Success:\nWe are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.\nPosition Summary:\nSupervises others while delivering exceptional guest service while meeting guest Slot Ticket Redemption, Chip Redemption, Check Cashing and Player Services.\nPrimary Duties and Responsibilities:\nPromotes superior guest service.\n\nMaintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.\n\nEnforces Casino regulatory rules and regulations, Casino internal controls and accounting controls to safeguard the company’s assets.\n\nEnsures compliance with Gaming Regulations and other Federal/State agencies\n\nAssists in monitoring business demands and makes necessary scheduling and staffing adjustments.\n\nAssists the Cage Shift Manager with day-to-day operation of the Cages to include training, counseling, and supervision of employees.\n\nPromotes superior Guest service to both Internal and External Guests.\n\nEstablishes and maintains positive working relationships with all departments.\n\nHandles guest service and employee related issues with composure and professionalism\n\nAssumes the responsibilities of the Cage Shift Manager in his/her absence.\n\nMust possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.\n\nPerforms other related duties as assigned.\n\nMinimum Qualifications:\nHigh School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).\n\nMust possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.\n\nBasic computer input skills.\n\nPrevious money-handling experience.\n\nAbility to stand for extended periods of time.\n\nOutstanding organizational skills required as well as strong written and verbal skills.\n\nMust demonstrate strong attention to detail and high degree of accuracy.\n\nMust be able lift, push, pull up to 40 lbs.\n\nMust be able to work various shifts and flexible hours.\n\nMust be capable of interacting with the public in a highly professional and positive manner.\n\nMust be willing to work in a smoking environment.\n\nMust be willing to adhere to company health and safety measures.\n\nWork Shift:\nGrave (United States of America)Wages:\nThis role offers a starting wage of $25.01 per hour. Candidates with relevant experience may be placed higher within the established pay range.Knock, knock. Hear that sound? 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