{"id":2990474,"url":"https://alion.io/job/illovosugarsa-payroll-query-resolution-clerk","title":"Payroll Query Resolution Clerk","company":{"id":3883077,"name":"Illovosugarsa","domain":"illovosugarsa.co.za","url":"https://alion.io/company/illovosugarsa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Blantyre, Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-21T04:30:38Z","employer_posted_date":null,"last_verified_at":"2026-10-27T09:39:45Z","board_verified":false,"closed_at":"2026-10-27T09:39:45Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Illovo Sugar (Malawi) plc is the country's leading producer of raw, refined and specialty sugars; employing more than 9000 employees. Illovo Sugar (Malawi) plc is part of Illovo Sugar Africa Group; a wholly-owned subsidiary of Associated British Foods plc (ABF).\n\nJob Summary\n\nEmployer: Illovo Sugar (Malawi) plc\n\nJob Type: Full-time\n\nLocation: Blantyre, Malawi\n\nCategory: Human Resources\n\nClosing Date: 2026-10-28\n\nKey Responsibilities\n\nAddress and resolve employee queries regarding payroll discrepancies, ensuring accuracy and timely responses.\n\nFacilitate in liaison with the payroll office at SSC the payment of refunds and other employees adjustments to be paid outside of the payroll system which arise from payroll payment errors.\n\nPrints and distributes payslips to employees.\n\nScans payroll documents related to allowances, deductions and other inputs from the site to SSC.\n\nDevelop and maintain favourable stakeholder relationships internally with the Human Resources department, all line managers and externally with contractors\n\nFiles all payroll original documents\n\nRequirements\n\nMalawi School Certificate of Education or equivalent.\n\nDiploma in Human Resource Management or any related field\n\nStrong communication skills with experience in engaging with stakeholders at all levels\n\nComputer literate\n\nHow to Apply\nApply by email: \nAddress: The Human Resource Mill Head, Illovo Sugar (Malawi) plc, Private Bag 50, Blantyre.","description_format":"text","description_chars":1456,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malawi","iso":"MW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Grains, Cereals & Pasta","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-10-21T09:44:40Z"},{"event":"close","at":"2026-10-27T09:39:45Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/illovosugarsa-payroll-query-resolution-clerk","json_url":"https://alion.io/job/illovosugarsa-payroll-query-resolution-clerk.json","meta":{"generated_at":"2026-10-28T22:12:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3883077},"rest":"https://alion.io/mcp/rest/get_company?id=3883077"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fillovosugarsa-payroll-query-resolution-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fillovosugarsa-payroll-query-resolution-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fillovosugarsa-payroll-query-resolution-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/illovosugarsa-payroll-query-resolution-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fillovosugarsa-payroll-query-resolution-clerk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2990474}},{"tool":"search_jobs","arguments":{"company":"illovosugarsa.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2990474},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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