{"id":668645,"url":"https://alion.io/job/imc-trading-it-operations-engineer","title":"IT Operations Engineer","company":{"id":54502,"name":"IMC Trading","domain":"imc.com","url":"https://alion.io/company/imc-trading","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":54,"ghost_share":0,"stale_share":0.519,"repost_share":0,"time_to_fill_p50_days":85,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":127000,"period":"year","method":"role_country_seniority_unknown","sample_n":259},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"Machine Learning","optional":true}],"status":"live","first_seen_at":"2026-07-30T12:38:11Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-28T04:14:10Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"At IMC, technology is not a department; it’s at the heart of everything we do. Developed in-house, our innovative software makes millions of trading decisions daily, and we win by making better and faster decisions than our competition.\nAs we grow our London office, we are looking for the brightest in IT Support to help us further improve and scale our environment. Our IT Operations Engineers help us to move at a higher pace and quality each day!\nYour Core Responsibilities: \nYour support is key to the success of our traders, engineers and all other teams. From desktop support to configuring and automating our systems. You remove blockades for everyone by implementing, supporting and maintaining servers, networks and all user devices. You act autonomously and take responsibility for providing a top-notch IT environment that is tackling all possible issues while ready to scale. You will also be able to learn and grow in this role whilst collaborating closely with a variety of Engineers within IMC. Your responsibilities will include:\nFirst and Second line Support to our users.\nSupport physical and virtual desktop environment, infrastructure components (like O365, AD, Email, MDM, Audio and Visual Communication systems).\nDeploy enterprise updates for Windows and macOS. Install, modify and repair computer hardware and software (including servers, desktop and printers).\nTroubleshoot, escalate and document computer network issues.\nAssist in-house Facilities Management with the execution of desk and physical equipment moves.\nEverything else that is necessary to keep us moving!\nYour Skills and Experience: \nA degree (BSc or above) in a technology-related field, or equivalent practical experience\nExperience in a customer-facing support role in a similar environment\nKnowledge of Windows and ideally also Mac Operating System.\nSome Linux experience preferred.\nExcellent troubleshooting and diagnostic skills; ability to solve problems creatively and proactively.\nHave a desire to learn new skills and evolve as IMC introduces new technologies to the environment.\nWilling to get involved on physical tasks such as desk moves and room setups.\nConfident in written and spoken English communication\nAbout Us\nIMC is a research-driven trading firm where quantitative modeling, machine learning, and engineering shape how modern markets are traded. A stabilizing force in markets since 1989, we provide liquidity across trading venues, delivering the best outcome in value and risk management to investors. Using our own technology and capital, we build proprietary systems and algorithms that operate across global markets. Our researchers, traders, and engineers work as a collective, combining rapid experimentation, advanced infrastructure, and real-time feedback to turn insight into execution and execution into advantage.","description_format":"text","description_chars":2838,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-10T22:08:54Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.469,"p_room":0.72,"age_days":58,"expected_fill_days":85,"reasons":["conf:0","stale_co","velocity","win:mid","crowd:brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/imc-trading-it-operations-engineer","json_url":"https://alion.io/job/imc-trading-it-operations-engineer.json","meta":{"generated_at":"2026-09-28T04:42:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3016,"day_limit":5000,"remaining_today":1984,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}