{"id":1772644,"url":"https://alion.io/job/imentor-salesforce-administrator","title":"Salesforce Administrator","company":{"id":679793,"name":"iMentor","domain":"imentor.org","url":"https://alion.io/company/imentor","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Least Privilege","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-10-02T21:47:31Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-24T21:37:43Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Overview\nSalesforce is iMentor's system of record for mentor recruitment and screening and for fundraising. It is a large, mature org with substantial custom configuration, fed continuously by several connected systems.\nYou'll be working alongside Recruitment, Screening, Program, and Development colleagues who are in direct contact with mentors and students every day - the data you steward is what makes that work possible. It's a good fit for someone who gets real satisfaction from finding the one broken field before anyone else notices, who'd rather build a system that catches problems automatically than rely on repeated manual fixes, and who likes being the first to know something's wrong, not the last to hear about it.\nThis role owns that data. Not just the configuration, the data itself: whether it is correct, whether it is protected, and whether the systems feeding it are working. When a record arrives incomplete, when Salesforce drifts out of step with the Platform, or when a field silently truncates and a mentor application disappears, you are the person who finds out first and traces it back to the source.\nYou will report to the Director of IT and work with Recruitment, Screening, Program, and Development. You will also be a first point of contact for colleagues who need help getting something out of Salesforce, and your job there is to make them more capable rather than to become their queue.\nWe have rolled out Claude across the organization. It is daily practice here, not an experiment, and this role is expected to use it: drafting flows, analyzing logs, writing documentation, first-pass triage. The judgment about what is right stays with you.\nResponsibilities\nThe data is correct\nMaintain data integrity across a large org with extensive custom configuration\nBuild and maintain reconciliation checks between Salesforce and its source systems, so that drift surfaces automatically rather than being discovered by a colleague\nDeduplicate contact and household records; manage imports and extracts\nRecognize and prevent silent data loss, the class of failure where a source field exceeds a Salesforce limit and a record is rejected with no error reaching anyone\nOwn the data-quality standard for what “correct” means, and be able to evidence it\nThe data is protected\nAdminister users, profiles, roles, permission sets, sharing rules, and field-level security on a least-privilege basis\nRun periodic access reviews so that permissions are actively maintained rather than accumulated\nHandle mentor, student, and donor records in line with FERPA, donor obligations, and iMentor data protection policy\nFollow iMentor's policies on credential handling, software installation, and third-party access to iMentor systems, and raise concerns early\nSupport the organization's SOC 2 work with evidence from your area\nThis is data stewardship within the systems you administer. It is not an information security role; you will have security colleagues.\nThe integrations work\nOwn the integrations that feed Salesforce: FormAssembly (mentor applications), our in-house Platform, Campaign Monitor, Eventbrite, DocuSign, Calendly, DemandTools, and our donation tools\nDiagnose failed and partial records end to end, using connector and integration logs alongside Salesforce, and trace root cause back to the source system rather than patching the symptom at our end\nConfigure and maintain field mappings, record-matching criteria, and upsert keys\nBe consulted on changes to any system that writes into Salesforce, so that schema and process changes upstream do not arrive as surprises\nTeams are Unblocked\nTriage and resolve requests through our ticket queue, keeping non-technical colleagues clearly informed in writing\nTrain and enable staff through materials, demos, and sessions, so that routine requests become self-service over time\nDocument configuration, workflows, and the reasoning behind decisions, so that knowledge does not sit with one person\nAdminister NPSP, including households, affiliations, relationships, recurring donations, and rollup behavior, and support Development on donation data and campaign structure\nManage the three annual Salesforce releases: review release notes, test in a sandbox (scheduled outside business hours where needed), and communicate what is changing\nCompensation and Benefits\nSalary $80,000 - $90,000 commensurate with experience\nUp to 100% employer funded comprehensive medical and dental coverage\n18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually\n401K match up to 4%\nHybrid Home/Office/School working arrangement\nPre-tax commuter benefits\nDependent care and health care flexible spending plans\nFlexible personnel wellness budget for reimbursements or marketplace purchases \nEvery staff member is eligible for organization-sponsored professional development annually \n1 hour of wellness time off per week for wellness activities of your choosing\n9 weeks of paid parental leave","description_format":"text","description_chars":5097,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-03T15:44:58Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.714,"p_room":0.9,"age_days":21,"expected_fill_days":31,"reasons":["seen:21","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/imentor-salesforce-administrator","json_url":"https://alion.io/job/imentor-salesforce-administrator.json","meta":{"generated_at":"2026-10-24T21:38:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31793,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679793},"rest":"https://alion.io/mcp/rest/get_company?id=679793"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimentor-salesforce-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimentor-salesforce-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimentor-salesforce-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/imentor-salesforce-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimentor-salesforce-administrator"}]}