{"id":4124764,"url":"https://alion.io/job/imforce-consolidated-junior-it-technician","title":"JUNIOR IT TECHNICIAN","company":{"id":4506140,"name":"Imforce Consolidated","domain":"imforce.co.za","url":"https://alion.io/company/imforce-consolidated","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pietermaritzburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":10000,"max":12000,"currency":"ZAR","period":"month","gross":true,"usd_annual":8676},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-03T07:47:54Z","employer_posted_date":null,"last_verified_at":"2026-11-03T07:47:54Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Introduction\nProvide hands-on IT support across the office and factory, ensuring computers, networks, CCTV cameras, biometric clocking systems and office equipment operate reliably. Assist employees with everyday technical problems and escalate complex faults where necessary.\n\nDuties & Responsibilities\nKey Responsibilities:\n\nComputer Setup and User Support\n\n• Set up new computers, laptops, monitors, printers and related equipment.\n\n• Install, configure and update approved operating systems and software.\n\n• Troubleshoot everyday hardware, software, email and printing problems.\n\n• Assist employees with user accounts, passwords and access, subject to authorisation.\n\n• Maintain basic records of equipment, software installations and support requests.\n\nNetworking and Cabling\n\n• Run, terminate and crimp network cables, including fitting RJ45 connectors.\n\n• Test cables, identify faults and replace damaged cables or connectors.\n\nCCTV Support\n\n• Assist with installing, connecting and configuring CCTV cameras and recording equipment.\n\n• Troubleshoot camera connectivity, power, recording and image-quality issues.\n\n• Check that cameras are operational and footage is recording correctly.\n\n• Escalate equipment failures or complex configuration issues to the relevant service provider.\n\n• HIK Vision\n\n• Label and organise cabling neatly and safely.\n\n• Assist with setting up and troubleshooting routers, switches, Wi-Fi and network connections.\n\n• Diagnose basic internet and local network connectivity problems.\n\nBiometric Clocking Systems\n\n• Assist with enrolling and removing employees on the biometric system following authorised instructions. • Troubleshoot clocking devices, connectivity and synchronisation issues.\n\n• Help HR and payroll retrieve attendance reports and investigate missing clockings.\n\n• Protect employee information and refer attendance-record changes for approval.\n\nOffice Equipment and General Maintenance\n\n• Troubleshoot basic problems with printers, scanners and other connected office equipment.\n\n• Perform routine checks, updates and preventative maintenance.\n\n• Coordinate repairs with external service providers when required.\n\n• Follow company IT security procedures and maintain confidentiality.\n\nDesired Experience & Qualification\nMinimum Requirements\n\n• At least one year of practical IT support experience, including hands-on exposure to CCTV, network cabling and computer troubleshooting.\n\n• Experience crimping and testing network cables.\n\n• Ability to install software and set up computers and peripherals.\n\n• Basic understanding of Windows, Microsoft Office, networking and Wi-Fi troubleshooting.\n\n• Experience supporting biometric clocking systems would be advantageous.\n\n• Ability to communicate clearly in English and explain basic technical issues to users.\n\n• A relevant IT qualification or certification would be advantageous; practical experience is essential.\n\n• Tracking device installations and set up would be advantageous\n\nKey Competencies\n\nPractical problem-solving, attention to detail, patience, reliability, teamwork and a polite, helpful approach to user support.\n\nPerformance Expectations\n\n• Resolve routine IT issues promptly and accurately.\n\n• Set up equipment correctly and complete cabling work neatly.\n\n• Maintain accurate support and equipment records. Escalate unresolved faults promptly and keep users informed\n\nPackage & Remuneration\nR10 000-R12 000 \n\nInterested?\nDo you have at least one year of practical IT support experience, including hands-on exposure to CCTV, network cabling and computer troubleshooting?\n\nDo you have a relevant IT qualification or certification?\n\nDo you have experience in crimping and testing network cables?","description_format":"text","description_chars":3707,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Surveillance","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-11-12T00:59:37Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":0.9,"age_days":9,"expected_fill_days":23,"reasons":["seen:9","win:mid","comp:junior"],"computed_at":"2026-11-12T10:15:42Z"},"pay":{"stated_usd_annual":8676,"is_top_pay":false},"html_url":"https://alion.io/job/imforce-consolidated-junior-it-technician","json_url":"https://alion.io/job/imforce-consolidated-junior-it-technician.json","meta":{"generated_at":"2026-11-12T10:15:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20874,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4506140},"rest":"https://alion.io/mcp/rest/get_company?id=4506140"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimforce-consolidated-junior-it-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimforce-consolidated-junior-it-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimforce-consolidated-junior-it-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/imforce-consolidated-junior-it-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimforce-consolidated-junior-it-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4124764}},{"tool":"search_jobs","arguments":{"company":"imforce.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4124764},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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