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This position combines front desk responsibilities with accounting oversight. \nKey Responsibilities: \nPerform nightly audits of all hotel’s financial transactions, ensuring accuracy in reports, postings, and reconciliations\nAct as the primary point of contact for guest needs and inquires overnight, from resolving issues to handling special requests \nCoordinate guest routing, review and finalize room assignments, and ensure systems are properly organized before morning shift arrives\nCollaborate with Front Desk morning shift to address outstanding items from the night audit and communicate any pertinent information to ensure exceptional guest service\nCheck guests in and out, answer phones, and assist with various guest needs throughout the night\nEnsure that all charges for rooms, food, beverage, phones and miscellaneous are posted correctly\nAnswer guest inquiries about hotel service, facilities, hours of operation, restaurants, transportation and entertainment\nProtect confidential guest and proprietary information in accordance with company policies\nHandle guest challenges in a friendly and courteous manner\nOther duties as assigned by management\nQualifications: \nPrevious experience in hotel night audit is preferred \nHigh School diploma or equivalent required.\nProficiency with Hotel operating systems and accounting software is preferred\nExcellent customer service and communication skills\nStrong problem-solving abilities\nAbility to work independently and efficiently with minimal supervision\nPhysical Demands and Work Environment:\nAbility to lift, move, push and pull equipment or boxes in excess of 20lbs.\nAbility to stand or walk for duration of shift\nAbility to work flexible hours to include nights, weekends and holidays as needed\nAbility to operate office equipment such as 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