{"id":2660251,"url":"https://alion.io/job/img-operations-support-coordinator","title":"Operations Support Coordinator","company":{"id":698063,"name":"IMG","domain":"img.co.nz","url":"https://alion.io/company/img-5","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotorua, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":51000,"period":"year","method":"role_country_seniority_unknown","sample_n":15},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T23:32:07Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T17:37:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Based in Rotorua | Supporting Kinleith & Rotorua\n15-20 hours per week | Monday to Friday\nBe the go-to problem solver that keeps our operations running smoothly.\nWe’re looking for a part-time Operations Support Coordinator who thrives on variety, works well on the ground with the team, and provides vital support to our Southern Regional Manager, who oversees three busy branches.\nThis is a part-time role working 15-20 hours per week across five days, Monday to Friday.\nAbout the Role\nThis is a mix of administration, sales order processing, and operational support. One moment you’ll be sending out customer orders, the next you’ll be helping the Regional Manager with reporting, data entry, or supporting teams across Kinleith, Kawerau, and Rotorua.\nIt’s not a desk-only role. We need someone who’s proactive, flexible, and ready to jump in wherever problems need solving.\nWhat You’ll Do\nProcess and dispatch customer sales orders.\nAct as the first point of contact for customer enquiries.\nSupport the Regional Manager with reporting, administration, and coordination across three branches.\nAssist with invoicing, job tracking, and financial coding.\nProvide branch support, from Work Packs to vehicles and site administration.\nStep in to solve problems and keep operations moving on the floor.\nWhat We’re Looking For\nExperience in administration, operations, or customer service.\nConfident with systems and strong computer skills.\nFlexible and adaptable, and comfortable juggling changing priorities.\nA practical problem-solver who enjoys variety in their day.\nStrong communication skills and a team-player attitude.\nHours of Work\nThis is a part-time position working 15-20 hours per week, spread across five days, Monday to Friday.\nWhy Join Us?\nAt IMG, we’re a trusted name in engineering and maintenance services across New Zealand. 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