{"id":1631614,"url":"https://alion.io/job/imgacademy-guest-services-operations-shuttle-driver-part-time","title":"Guest Services Operations, Shuttle Driver Part Time","company":{"id":2550503,"name":"IMG Academy","domain":"imgacademy.education","url":"https://alion.io/company/imgacademy-education","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bradenton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-20T05:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-28T17:47:49Z","board_verified":true,"closed_at":null,"days_open":281,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":280},"description":"A Shuttle Driver is responsible for creating a memorable experience by exceeding guest’s expectations with every interaction. They work closely with Guest Services and other departments to provide guest assistance with valet, luggage, transportation, and miscellaneous needs.\nPosition Responsibilities\nProvide our guests with excellent customer services from arrival to departure.\nGreet guests with a warm welcome, anticipate and handle requests including parking cars and escorting guests to their rooms while assisting with luggage.\nOffer guests directions and other information about the area.\nResponds to guest needs and requests promptly and efficiently.\nTransfer luggage and packages to and from rooms, loading areas, and vehicles.\nPark & retrieve guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate documentation of vehicle damage.\nEnsure keys to guest vehicles are always locked and secure.\nAbility to explain features of guest room such as operation of television, telephone, radio, etc.\nTransport guests via hotel van to local areas or arrange for adequate transportation.\nTransport guests via hotel golf cart to IMG campus, ensuring guests are authorized to be on campus.\nMaintains hotel van consisting of washing, cleaning, and fueling.\nMaintains hotel golf carts including washing and cleaning.\nEnsures front drive and lobby areas are in a clean and tidy manner. Includes, but is not limited to cleaning ashtrays, trash, seating areas, front doors, oil leaks, sidewalks, etc.\nFollow all company and safety and security policies and procedures.\nMaintain hotel guest confidentiality and proprietary information while protecting company assets.\nEnsure uniform and appearance is clean and professional.\nMaintain positive working relationships with all members of IMG and Hotel teams.\nAssist departments when needed to ensure world class service to guests.\nAdhering to all company policies, procedures, and business ethic codes.\nAttend meetings as required by management.\nPerform any other duties as requested by management.\nKnowledge, Skills & Abilities\nValid US Driver’s License with satisfactory driving record\nHigh School diploma or equivalent required\nPrevious experience in hotel services is preferred\nAbility to work in a fast – paced, dynamic environment meeting multiple deadlines\nAbility to drive a variety of vehicles including golf carts and vans\nAbility to read and interpret road signs in English\nAbility to read, understand and comply with the rules and regulations of the State and Federal DOT\nAbility to communicate effectively verbally and in writing\nAbility to establish and maintain professional relationships with all students, parents, guests and staff.\nAbility to prepare concise records and reports\nHighly organized with the ability to juggle multiple schedules\nA superior work ethic\nDesire to work collaboratively with colleagues\nExcellent written and verbal communication skills\nPreferred Skills\nCPR and First Aid certification\nPhysical Demands and Work Environment\nAbility to lift, move, push and pull equipment or boxes in excess of 40lbs\nAbility to perform the physical aspects of event set up, tear down and execution\nShould be able to handle outdoor temperatures for a reasonable period of time\nAbility to stand for entire shift\nMust be able to move around campus which includes gym, turf, fields, 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