{"id":3064493,"url":"https://alion.io/job/impact-com-creator-productivity-manager","title":"Creator Productivity Manager","company":{"id":5431,"name":"impact.com","domain":"impact.com","url":"https://alion.io/company/impact-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":0.583,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":58},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2026-10-22T05:31:39Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T07:59:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Company:\nAt impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!\nimpact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships-including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visitwww.impact.com.\nPosition Overview\nAs a member of the Creator Solutions team, impact.com’s in-house performance creator experts, you will be responsible for driving success across a portfolio of client accounts. You will manage creator programs and campaigns across diverse verticals, including fashion, parenting, food, technology, and more. Our programs span from introductory performance-led strategies to year-long brand ambassador initiatives. In this role, you will own the campaign execution cycle from start to finish for a select group of clients while providing key support on a variety of larger, strategic programs. \nYour Role atimpact.com:\nYou will be the primary driver of growth and engagement within our clients' Creator and Affiliate Programs. This involves partnering with our brands to design, implement, and scale comprehensive strategies for creator recruitment, relationship management, and community growth, ensuring a vibrant, active, and profitable partner network.\nWhat You'll Do:\nStrategy & Planning \nDevelop and implement performance-led strategies to attract creators aligned with defined brand and business goals.\nStrategize content creation and casting to ensure campaigns are on trend and highly relevant to the current social media landscape.\nRecruitment & Campaign Execution \nLead a 360° creator recruitment effort, identifying and targeting creators to join programs/campaigns, leveraging offshore support where necessary.\nSource and vet qualified creators for each campaign, providing data-driven recommendations based on follower count, location, niche, and audience demographics.\nCreate comprehensive creator campaign briefs based on client guidelines and FTC/disclosure compliance standards.\n Client & Creator Management \nLeads kick-off calls and prepare all necessary documentation (internal and external), efficiently responding to client communications.\nNegotiate terms and communicate extensively with creators, including facilitating product orders and gathering content drafts.\nReview and approve creator content to ensure compliance with the brief and quality standards (e.g., spelling and grammar).\nProvide excellent customer service and subject matter expertise, ensuring client and creator satisfaction and trust in our services.\nPerformance & Optimization \nMonitor and manage program timelines and budgets to ensure both revenue goals and client deadlines are consistently met.\nGather campaign metrics, analyze performance, and format data to generate actionable insights.\nIdentify potential upselling opportunities and communicate these effectively to senior leadership.\nDesign and execute incentive programs, including flat fees, performance-based rewards, and exclusive offers.\n Internal Collaboration \nCollaborate closely with internal teams (community support, sales, product, marketing, and client success) to ensure creator community and affiliate strategies align with overarching business goals.\nWhat You Have:\nAdventageous: Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Candidates must mention this completion in their cover letter.\n Fluency in Mandarin (spoken and written) is required for managing Mandarin-speaking clients and creators\nBachelor's Degree or relevant experience\nAt least 2-4+ years of proven professional experience in the Affiliate Marketing, Creator Marketing, or Community Management space.\nStrong foundational knowledge of creator and affiliate marketing strategies, tools, and technologies.\nFamiliarity with the impact.com or another affiliate marketing platform is a plus.\nStrong knowledge of creators across verticals, especially CPG, fashion, parenting, wellness, fitness, etc., and creator rates\nExperience with niches such as gaming, tech, finance, entertainment, etc. a plus\nFamiliarity with the essential components of the creator lifecycle: budgeting, casting, negotiating, contracting, fulfillment oversight, draft approvals, and reporting.\nExceptional communication skills (written and verbal) with demonstrated ability to engage and motivate diverse Creators, affiliates, and clients.\nA data-driven mindset with proficiency in analyzing metrics and translating them into actionable business insights.\nRelationship-driven approach with the ability to manage diverse personalities and work styles.\nStrong passion for and knowledge of social media platforms and the ability to adapt to sudden changes in trends and industry shifts.\nSelf-starter mentality with a strong drive to develop client businesses and succeed personally.\nProven ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.\nStrong problem-solving skills.\nDemonstrate a growth mindset and a willingness to continuously learn and improve.\nBenefits and Perks:\nAt impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.\nFlexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.\nHealth and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.\nInvesting in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.\nParental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.\n Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.","description_format":"text","description_chars":7486,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Home office","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Influencer Marketing","Marketing Analytics & Attribution","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-22T07:31:21Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":74,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/impact-com-creator-productivity-manager","json_url":"https://alion.io/job/impact-com-creator-productivity-manager.json","meta":{"generated_at":"2026-10-25T10:12:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14689,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5431},"rest":"https://alion.io/mcp/rest/get_company?id=5431"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimpact-com-creator-productivity-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimpact-com-creator-productivity-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimpact-com-creator-productivity-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/impact-com-creator-productivity-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimpact-com-creator-productivity-manager"}]}