{"id":23262,"url":"https://alion.io/job/impact-com-senior-cloud-engineer","title":"Senior Cloud Engineer","company":{"id":5431,"name":"impact.com","domain":"impact.com","url":"https://alion.io/company/impact-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":24,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":75000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"FinOps","optional":false},{"name":"GCP","optional":false},{"name":"Google GKE","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-07-28T07:31:45Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-31T02:29:18Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":94},"description":"About impact.com\nimpact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products- Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.\nPosition Overview\nAs impact.com scales, we require a Senior Cloud Engineer to serve as a technical specialist for our infrastructure substrate. You will be part of a specialised squad (IaC & Provisioning,\nObservability, SRE, SecOps, or FinOps) focused on ensuring that production environments are stable, observable, secure, and cost-effective. In this role, you treat the infrastructure layer as a capability provider to the rest of the engineering organisation. You are responsible for executing the technical roadmap, covering everything from IaC evolution and GCP/AWS Kubernetes and compute management to vulnerability remediation and observability standards.\nKey Responsibilities\nInfrastructure & Compute Engineering\nAuthor, maintain, and version high-quality IaC modules (Terraform) for GCP and AWS services, ensuring they are consumable by platform engineering.\nDeploy and maintain foundational networking topology, VPCs, DNS, and IAM primitives.\nManage the lifecycle of GKE/EKS clusters and compute instances, including the maintenance of secure base images and container standards.\nDrive drift detection and remediation, ensuring automated scans run daily with remediation completed within 24 hours.\nReliability & Observability\nMaintain observability backends (metrics pipelines, log storage, and alerting) to ensure infrastructure-layer monitoring standards are met.\nEnsure log pipeline uptime of 99.9% and maintain an alert accuracy rate of < 5% false positives for P1/P2 alerts.\nParticipate in stress testing and capacity planning to ensure infrastructure can scale safely.\nReduce toil through automation, contributing to at least one major toil reduction initiative per quarter.\nIncident Response & SecOps\nParticipate in the infrastructure on-call rotation, acknowledging P1 incidents within 5 minutes and aiming for an MTTR of < 30 minutes.\nExecute vulnerability remediation and security patching on advisories from the SOC: Critical (48 hours) and High (7 days).\nEnsure patch compliance for > 95% of systems and conduct quarterly access reviews.\nDraft and publish blameless post-mortems within 5 working days of resolving infrastructure incidents.\nCloud Economics (FinOps)\nSupport cloud spend governance by identifying rightsizing opportunities and reserved instance strategies.\nFlag regional spend anomalies (> 10% deviation) within 24 hours of detection.\nRequired Experience & Skills\n5+ years of experience in cloud infrastructure, SRE, or platform operations.\nHands-on experience operating infrastructure at scale in GCP (preferred) and AWS.\nProficiency with Terraform, Kubernetes (GKE), and observability stacks like Prometheus, Grafana, or Open Telemetry.\nExperience with security patching, access controls, and Google SREprinciples (error budgets, SLOs).\nKey Performance Indicators (KPIs)\nMaintain 99.99% availability for cloud infrastructure per year.\nTarget > 90% IaC module coverage for all provisioned infrastructure.\nAcknowledge SOC advisories within 4 hours and triage within 1 working day.\nDelivery of new standard environments within 2 working days.\nRole Boundaries\nTo maintain focus, this role does not own:\nApplication-level business logic or shared libraries.\nDeveloper-facing observability standards or CI/CD deployment tooling.\nSecurity policy and risk management frameworks (owned by the Security department).\nBenefits:\nHybrid, Casual work environment\nUnlimited PTO policy\nTake the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both\nTraining & Development\nLearning the advanced partnership automation products\nMedical Aid and Provident Fund \nGroup schemes with Discovery & Bonitas for medical aid\nGroup scheme with 10x for provident fund\nRestricted Stock Units\n3-year vesting schedule pending Board approval\nInternet Allowance\nFitness club fee reimbursements\nTechnology Stipened\nPrimary Caregiver Leave\nMental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage \nimpact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.\n #LI-Hybrid","description_format":"text","description_chars":5540,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Restricted stock units","Unlimited PTO"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Influencer Marketing","Marketing Analytics & Attribution","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-07-28T07:31:45Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.517,"p_room":0.44,"age_days":93,"expected_fill_days":74,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/impact-com-senior-cloud-engineer","json_url":"https://alion.io/job/impact-com-senior-cloud-engineer.json","meta":{"generated_at":"2026-10-31T04:37:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5431},"rest":"https://alion.io/mcp/rest/get_company?id=5431"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimpact-com-senior-cloud-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimpact-com-senior-cloud-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimpact-com-senior-cloud-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/impact-com-senior-cloud-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimpact-com-senior-cloud-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":23262}},{"tool":"search_jobs","arguments":{"company":"impact.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":23262},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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