{"id":4003616,"url":"https://alion.io/job/impact-erp-support-analyst","title":"ERP Support Analyst","company":{"id":4412936,"name":"Impact","domain":"impact.be","url":"https://alion.io/company/impact-6","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ghent, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"PowerShell","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-09T11:15:31Z","employer_posted_date":null,"last_verified_at":"2026-11-09T11:15:31Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Als ERP Support Analyst ben jij het eerste aanspreekpunt voor collega's die werken met het ERP-systeem Microsoft Dynamics. Je helpt gebruikers verder bij vragen en problemen en zorgt ervoor dat processen vlot kunnen blijven draaien.\n\nJouw takenpakket bestaat onder andere uit:\n\nOndersteunen van eindgebruikers via 1st en 2nd line support.\n\nAnalyseren van fouten en problemen binnen het ERP-systeem.\n\nZoeken naar oplossingen en tijdelijke workarounds wanneer nodig.\n\nActief meedenken over verbeteringen van bestaande bedrijfsprocessen.\n\nOptimalisaties voorstellen binnen logistiek, productie, service, finance en projectwerking.\n\nUitwerken van analyses voor aanpassingen binnen de ERP-software.\n\nTesten van nieuwe toepassingen en verbeteringen.\n\nOpstellen van handleidingen en opleidingen geven aan gebruikers.\n\nMeewerken aan implementaties van nieuwe modules, applicaties en integraties.\n\nOp termijn kennis opbouwen rond scripting, technische analyses en verdere ERP-ontwikkeling.\n\nDoorgroeien naar functies zoals Business Analyst, Technical Analyst, Projectleider of Data Engineer.\n\nVoor deze 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