Office Assistant
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Sep 17, 2026. Imperial Brady scores B on the Alion truth index.
The Office Assistant will interact with customers, process orders, and provide information in response to customers’ inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 7:30 am - 4:30 pm and pays an hourly rate of $19.00 per hour.
You will:
Answer customers’ calls in a prompt, friendly, and professional manner.
Interface with customers by telephone, electronically, or face-to-face
Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
Optimize fill rates by providing substitutions for out-of-stock or discontinued items
When necessary, escalate customer information, problems/needs, and requests to the customer service manager.
You have:
High school diploma, GED, or equivalent
2 years of customer service experience
Proficiency in MS Office and familiarity with using other software
2 years of data entry experience
Excellent communication skills
An outgoing personality, an eager attitude to help others