{"id":1284921,"url":"https://alion.io/job/impetus-senior-support-engineer","title":"Senior Support Engineer","company":{"id":6753,"name":"Impetus","domain":"impetus.com","url":"https://alion.io/company/impetus","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":721},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-08-19T04:46:29Z","employer_posted_date":null,"last_verified_at":"2026-08-19T04:46:29Z","board_verified":false,"closed_at":null,"days_open":58,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":58},"description":"Job Description: Senior Support Engineer (PostgreSQL, AlloyDB, AlloyDB AI/Insight Studio).\n\nPosition: Senior Support Engineer.\n\nExperience: 310 Years.\n\nLocation: Gurgaon / Noida / Bangalore / Indore.\n\nEmployment Type: Full-Time.\n\nRole Summary:\n\nWe are seeking a highly skilled Senior Support Engineer with expertise in PostgreSQL, Google AlloyDB, and AlloyDB AI/Insight Studio to support mission-critical cloud database platforms and data-driven applications. The ideal candidate will be responsible for database operations, performance optimization, troubleshooting production incidents, ensuring platform reliability, and driving operational excellence across cloud-native data environments. The candidate will collaborate with Database Administrators, Data Engineers, Application Teams, and Cloud Operations teams to maintain high availability, scalability, and performance of enterprise database systems.\n\nKey Responsibilities:\n\nDatabase Support & Operations:\n\n- Provide L2/L3 support for PostgreSQL and AlloyDB-based production environments.\n\n- Monitor database health, availability, performance, and storage utilization.\n\n- Troubleshoot production incidents, database failures, replication issues, and performance bottlenecks.\n\n- Perform root cause analysis (RCA) and implement preventive and corrective actions.\n\n- Support database release deployments, upgrades, and patching activities.\n\n- Ensure SLA compliance and operational excellence for database services.\n\nRequired Skills & Experience:\n\nMandatory Skills:\n\n- 310 years of experience in Database Support, Production Support, DBA, or Cloud Database Operations.\n\n- Strong hands-on experience with PostgreSQL.\n\n- Experience working with Google AlloyDB.\n\n- Knowledge of AlloyDB AI / Insight Studio capabilities and database observability concepts.\n\n- Strong SQL development, troubleshooting, and performance tuning skills.\n\n- Experience analysing execution plans and optimizing database workloads.\n\n- Knowledge of backup, recovery, replication, and high-availability architectures.\n\n- Experience in incident management, problem management, and RCA.\n\n- Familiarity with Linux/Unix environments.\n\n- Strong analytical and troubleshooting skills.\nSkills\nPostgreSQL, AlloyDB, System Support, SQL, Cloud, DBA Support, Database Maintenance, Production Support, DBA","description_format":"text","description_chars":2316,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-26T04:00:00Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.533,"p_room":0.35,"age_days":58,"expected_fill_days":24,"reasons":["seen:58","velocity","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/impetus-senior-support-engineer","json_url":"https://alion.io/job/impetus-senior-support-engineer.json","meta":{"generated_at":"2026-10-16T11:26:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10228,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6753},"rest":"https://alion.io/mcp/rest/get_company?id=6753"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimpetus-senior-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimpetus-senior-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimpetus-senior-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/impetus-senior-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimpetus-senior-support-engineer"}]}