{"id":3411073,"url":"https://alion.io/job/imprint-program-operations-associate","title":"Program Operations Associate","company":{"id":3378,"name":"Imprint","domain":"imprint.co","url":"https://alion.io/company/imprint","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-28T15:51:41Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T01:15:58Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Who We Are\nImprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. \nIn the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.\nAs Program Operations Associate, you will own the launch and ongoing operation of Imprint’s partner card programs. You’ll sit on the Solutions & Delivery team and work directly with brand partners and cross-functionally with Growth, Product, Engineering, Risk, Legal, Compliance, Customer Success, and Marketing to get each program launched on time and running well.\nThis is an execution role first. You’ll manage every workstream from kickoff through GA launch, keep each launch on track, and build the systems that make every launch more repeatable than the last.\nWhat Success Looks Like in the First 90 Days\nYou are fully embedded in a live partner launch and can give a clear status on every workstream at any time: what’s complete, what’s at risk, who owns what, and what comes next\n\nCross-functional partners come to you as the source of truth for launch status and next steps\n\nYou drive open items to completion yourself wherever possible, working independently across teams\n\nYou surface risks and dependencies ahead of readiness reviews, so go/no-go decisions have no surprises\n\nResponsibilities\nOwn execution for assigned partner program launches, managing every cross-functional workstream from kickoff through launch day\n\nTake on the full range of work each launch requires, such as:\nWorking with Compliance on bank partner reviews\n\nTracking launch workstream status with Growth\n\nGathering requirements with Solutions Engineering\n\nUpdating product configurations\n\nSupporting legal documentation and drafting\n\nIdentify operational gaps that slow launches or adoption, then build lightweight systems and standard playbooks to close them\n\nTranslate product capabilities into clear partner-facing materials and SOPs where launches need them\n\nTrack launch milestones, partner feedback, and internal execution signals, and recommend improvements\n\nPartner with Growth, Product, Engineering, Risk, Legal, Compliance, Bank Partnerships, Member Operations, and Marketing to launch and operate partner programs\n\nQualifications\nRequired\n3+ years of experience in strategy, operations, program management, or a similar execution-heavy role at a high-growth startup\n\nHigh ownership and hands-on approach. You take on whatever the work requires, from the details to driving decisions, and see it through to completion\n\nExceptional project management. You keep many workstreams, owners, and deadlines organized and moving at once\n\nStrong stakeholder management. You can align multiple teams without formal authority and build trust quickly at any level\n\nComfortable in ambiguity, and able to build structure where none exists\n\nA bias toward processes and systems that scale across programs, with sound judgment on tradeoffs\n\nClear communicator who can turn product capabilities into partner value\n\nNice to Have\nExperience in fintech, payments, lending, or embedded financial products\n\nExperience supporting B2B2C products or partner-led product development\n\nFamiliarity with bank partner and regulatory readiness for card programs\n\nPerks & Benefits\nCompetitive compensation and equity packages\n\nLeading configured work computers of your choice\n\nFlexible paid time off\n\nFully covered, high-quality healthcare, including fully covered dependent coverage\n\nAdditional health coverage includes access to One Medical and the option to enroll in an FSA\n\n20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents\n\nAccess to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity\n\nImprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.","description_format":"text","description_chars":5407,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing"],"lifecycle":[{"event":"open","at":"2026-10-28T17:50:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":45,"reasons":["conf:0","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/imprint-program-operations-associate","json_url":"https://alion.io/job/imprint-program-operations-associate.json","meta":{"generated_at":"2026-11-04T01:54:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3378},"rest":"https://alion.io/mcp/rest/get_company?id=3378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimprint-program-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimprint-program-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimprint-program-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/imprint-program-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimprint-program-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3411073}},{"tool":"search_jobs","arguments":{"company":"imprint.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3411073},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}